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Engineer (FBB Service Assurance)

AIS · Mobile Networks · Broadband · Bachelor's Degree · Python · Java · 4 hours ago

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Location

In office (Bangkok)

Employment

Full-Time

Confirmed on the employer's own hiring board on Nov 6, 2026. First seen by Alion on Nov 6, 2026. AIS scores B on the Alion truth index.

Overview

Company

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Profile match

AIS

AIS (Advanced Info Service) is a Thai telecommunications company and the largest mobile network operator in Thailand by subscribers, providing mobile, fixed broadband and enterprise connectivity services. It also offers cloud, data centre, cybersecurity, digital entertainment and payment services to consumers and businesses, and is listed on the Stock Exchange of Thailand. The company is headquartered in Bangkok, Thailand.

ais.th · HQ: Bangkok, Thailand · Broadband · Mobile Networks · 1001-5000 employees · Est. 1986

Tech stack of AIS

Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams.

We are looking for potential candidates who are eager to learn and grow to join our young talent team.

Job Posting Location

Bangkok

Job Summary

To Monitor and handle AIS Fibre customers complaint using Internet services over FBB Networks.

Job Description

Responsibilities:

To Monitor and handle AIS Fiber customers using Internet services over FBB Networks.
Provide technical assistance to AIS Fiber customers those have technical problem via AIS Call center 1175.
Analyze problem root-causes and apply corrective action/preventive.
Co-ordinate with 2nd tier operation team, vendor and service partner if need to analysis in depth.

Qualifications:

Bachelor’s degree in Electrical Communications Engineering, Telecommunication Engineering, Computer Engineering, Computer Science, IT or related field
0 - 3 years working experience in Broadband Internet, Telecommunication system, IT Networking
Good team player with excellent interpersonal skills
Have programming skill such as python, Java, or low code will be an advantage

Recruiter

Wanasiri Khamensang (วรรณศิริ เขม่นแสง)

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