Младший специалист технической поддержки

Alabuga • Russian: C1 • Manufacturing • Real Estate • Relocation: Yes • 1 day ago
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Salary
$17k per year (gross)
Location
In office (Kazan)
Employment
Full-Time
Overview
Company
Impact
Profile match

Alabuga

Alabuga is a special economic zone and industrial park in the Republic of Tatarstan in Russia, created in 2006 near the city of Yelabuga to attract manufacturing investment through tax relief and prepared infrastructure. It hosts production facilities across automotive components, chemicals, building materials, food processing and machinery, and operates its own vocational education programmes that recruit young workers and students directly into resident plants. The zone recruits continuously across engineering, production and administrative roles, and its residents employ several thousand people between them.
alabuga.ru • HQ: Yelabuga, Russia • Manufacturing • Real Estate • Industrial Real Estate • 1001-5000 employees • Est. 2006

Требуется переезд в Республику Татарстан, г. Елабуга.

Обязанности:

  • приём и обработка обращений пользователей в HelpDesk и сообщений системы мониторинга Zabbix, соблюдение сроков SLA;
  • установка и настройка операционных систем на АРМ (Windows) ввод АРМ в корпоративный домен, установка программного обеспечения;
  • диагностика и устранение неисправностей АРМ, периферийного оборудования и оргтехники;
  • подключение и настройка сетевых МФУ на сервере печати, диагностика неисправностей МФУ;
  • контроль работоспособности средств защиты на АРМ (Kaspersky Security Center, Kaspersky Endpoint Security);
  • обслуживание, подключение и настройка телевизионного оборудования на производственных объектах, включая отдельные работы на высоте;
  • ведение и актуализация учёта IT-активов в HelpDesk.

Требования:

  • знание устройства ПК: комплектующие, периферия, сборка и подключение;
  • базовые знания сетей: IP-адрес, подсеть, патч-корд, подключение сетевого принтера;
  • понимание доменной структуры и работы с учётными записями (Active Directory);
  • опыт работы с системой заявок (HelpDesk, Service Desk или аналогичной);
  • установка и настройка Windows, Linux.
Условия:
  • работа в Республике Татарстан, г. Елабуга;
  • работа в команде с сильными специалистами, меняющими промышленность страны;
  • оформление по ТК РФ;
  • карьерный рост при наличии и обретении в процессе работы необходимых навыков;
  • реализация нестандартных задач.
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