Senior Product Manager - Integrations

About the role:

Alegeus is modernizing into an API first, open integration platform that powers partners, employers, and participants across consumer directed healthcare. You will own the Integrations product surface so that partners can integrate faster with higher reliability, enabling new experiences and AI-agentic workflows.

Ownership Scope:

You will own all external integration modalities at Alegeus, including:

- Data integrations: Public APIs, webhooks, event streams, real-time interfaces, and asynchronous messaging patterns.

- File-based integrations: EDI, CSV, batch processing, and secure file transfer (e.g., SFTP).

- Experience integrations: front-end microservices, embeddable widgets, and partner-facing UI extensions.

This role ensures that the above is designed, delivered, and evolved as one cohesive platform, not disconnected channels, with shared standards for security, versioning, observability, reliability, and partner experience.

Outcomes you'll own:

- Reduce partner time-to-first-value and increase adoption across key use cases.

- Ship a coherent v2 API set with clear versioning, deprecation, and a reliable release cadence.

- Launch a webhook/event framework (subscribe, replay, DLQ, idempotency) with partner-grade SLAs.

- Deliver a developer experience that delights: dev portal, docs, SDKs, samples, error taxonomy, sandbox, chatbot, etc.

- Establish product analytics & KPIs (adoption, latency, reliability, errors, partner NPS) with dashboards.

Key Responsibilities:

- Own the roadmap for Data, File and Experience integrations; define problem statements, success metrics, and crisp PRDs.

- Partner with design, engineering, and Product owners to deliver secure, scalable interfaces and reference implementations.

- Work directly with marquee partners to map JTBD and translate into stable contracts/schemas.

- Drive packaging, auth models (OAuth/OIDC), rate limits, quotas, SLAs, and change management.

- Orchestrate launches: docs, changelogs, guides, enablement, and internal readiness.

Required Qualifications:

- 6 - 10+ years in PM with SaaS integrations as your product.

- Hands-on track record shipping public REST APIs & webhooks at scale; familiarity with async patterns, retries, backoff, and event semantics.

- Strong grasp of DX: information architecture for docs, quickstarts, SDK stewardship, error design.

- Data exchange expertise: real-time + bulk, schema evolution, validation, and observability for integrations.

- Excellent partner-facing skills: discovery, solutioning, negotiating tradeoffs, clear communication.

Nice to have:

- Healthcare, claims/eligibility, fintech/payments, or benefits ecosystem experience.

- API monetization/packaging, partner marketplaces, or app-ecosystem playbooks.

- Observability for integrations (schema drift detection, tracing, dead-lettering, replay tools).

How We'll Measure Success:

- Adoption of v2 endpoints & webhook subscriptions; reduction in partner integration time.

- Reliability (SLO attainment), latency improvements, and error rate reductions for integration flows.

- Partner and developer satisfaction (NPS/CSAT), documentation usability scores, and support ticket deflection.

Skills

IT Product Management, IT Product Strategy, Product Roadmap