Client Partner - Tik Tok Ad Sales

As a Client Partner for TikTok, you will drive revenue growth across Sri Lanka by aligning advertisers’ business objectives with TikTok’s advertising solutions. Acting as a strategic consultant to agencies and direct clients, you will build strong partnerships and deliver high-impact, data-driven media strategies across the market.

This is a highly commercial, client-facing role suited for a proactive sales professional who combines strong relationship management with sharp commercial acumen and a passion for digital media.

Duties and Responsibilities

• Drive advertising revenue by selling digital advertising solutions across a portfolio of managed products to both new and existing advertisers.
• Build, retain, and grow a strong book of business across top advertisers and media agencies, with full ownership of commercial performance and revenue delivery.
• Proactively prospect, source, and close new business opportunities to build a robust and sustainable sales pipeline.
• Develop and maintain long-term client relationships, positioning yourself as a trusted consultant and strategic advisor throughout the client lifecycle.
• Engage regularly with clients to understand campaign objectives, KPIs, budgets, and target audiences, and translate these into effective platform-led solutions.
• Leverage strong knowledge of the digital advertising ecosystem, including media planning, campaign setup, buying cycles, and pricing models, to deliver tailored recommendations.
• Provide strategic guidance on campaign planning, execution, and optimisation, ensuring best practices are applied to maximise performance and ROI.
• Act as a consultative partner by sharing product knowledge, platform capabilities, and data-driven insights to unlock long-term client value.
• Lead seamless onboarding of new advertisers, ensuring smooth transition from pre-sales to campaign activation through hands-on support and guidance.
• Identify and drive upsell, cross-sell, and account expansion opportunities within existing clients to maximise revenue growth.
• Consistently deliver against sales targets, revenue goals, and key commercial KPIs while maintaining a high standard of client experience.
• Collaborate closely with internal stakeholders to ensure efficient campaign setup, execution, and resolution of client queries.
• Build and expand a strong network across advertisers, agencies, and industry stakeholders to support market growth and penetration.
• Contribute to market development through workshops, training sessions, and industry events to drive product adoption and awareness.
• Stay informed on market trends, competitor activity, and new product developments to proactively identify opportunities.
• Maintain accurate forecasting of pipeline, revenue, and business opportunities across weekly, monthly, and annual cycles.
• Handle client issues professionally and efficiently, ensuring high levels of satisfaction and long-term retention.
• Support broader commercial initiatives, including cross-functional projects, market expansion, and new revenue streams.

Reporting to : Client Partner Lead

Skills Required

• Strong experience in digital advertising sales, media sales, platform sales, account management or agency servicing.
• Proven ability in business development, client acquisition and revenue generation.
• Sound understanding of digital advertising products, campaign buying processes, pricing models and performance metrics.
• Strong commercial acumen with excellent negotiation and closing skills.
• Ability to build and manage senior client and agency relationships.
• Excellent communication, presentation and stakeholder management skills.
• Highly proactive, target driven and solutions oriented.