Service Centre Coordinator
Confirmed on the employer's own hiring board on Nov 13, 2026. First seen by Alion on Nov 13, 2026. Alfa Laval scores B on the Alion truth index.
Every day, we get opportunities to make a positive impact - on our colleagues, partners, customers, and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water, and shipping.
As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.
About the Role:
As a Service Centre Coordinator, you will be a central part of our Nordic Service Centres team in Søborg, ensuring that customer repairs and workshop services are handled smoothly and efficiently.
You will work closely with both internal teams and external stakeholders, always keeping the customer at the heart of what you do.
Tasks:
- Handle incoming service and repair orders for High Speed Separators & Decanters.
- Coordinate internal invoicing, documentation, and administrative processes
- Communicate with sales teams, customer support, technicians, and end customers
- Liaise with sub-suppliers and manage logistics, including shipping and delivery follow-ups
- Use digital tools and internal systems to track workflows and ensure operational accuracy
- Collaborate closely with our Workshop and Field Service teams to ensure high-quality service execution
- Contribute to continuous improvement and efficiency in daily operations
What You Know:
You’re a proactive problem-solver with a service mindset and a strong focus on quality. You thrive in a dynamic environment, adapt quickly to change, and bring structure to complex processes.
- Experience in order handling, administration, or customer service
- Strong Excel skills and comfortable working with spreadsheets, templates, and data analysis
- Proficient with digital systems, ERP platforms, and common business software
- Comfortable working in a data-driven environment with high attention to system accuracy
- Knowledge of logistics processes or shipping coordination
- Technical understanding or background is an advantage
- Fluent in Danish and English; knowledge of another Scandinavian language is a plus
- Have technical skills on mechanical processes is a plus
What You Can Expect :
Join a passionate, service-oriented team where customer experience and operational excellence go hand in hand. You'll be empowered to take initiative, challenge old ways of working, and contribute to improvements every day.
- A role where your coordination and digital tools skills make a direct impact on customer satisfaction
- A supportive and inclusive team environment where collaboration is key
- A workplace that values adaptability, quality, and teamwork
- Development opportunities in a global company with a strong local presence
About the Site:
Our Søborg site is home to one of our Nordic Service Centres and a dedicated team focused on delivering timely, high-quality support to customers in the region. With a fully equipped service workshop and strong collaboration across functions, Søborg offers a dynamic, hands-on environment for professionals who want to be close to the action.
For more information, please contact:
Nordic Service Centre Manager: Francisco Garcia, [email protected]
Senior Talent Acquisition Partner, Marta Glowacka [email protected]
We are conducting a continuous review of received applications. We do not accept applications via email, they will be deleted, due to General Data Protection Regulation (GDPR).
Send your application and CV via the link below no later than 30th of November 2026.
Our commitment to integrity
We care about diversity, inclusion, and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.