Internship Operations Improvement Intern

1. Workflow Optimization: Leverage AI tools to explore and prototype innovative operational solutions, automate routine task execution, and optimize Excel formulas/VBA scripts.
2. Data Analytics: Extract, clean, and analyze multi-system operational data, using AI tools for rapid data summaries and assisting in building real-time dashboards.
3. Documentation: Utilize AI assistants to accelerate drafting and updating Standard Operating Procedures (SOPs), process maps, and operational guides within SharePoint.
4. General Operational Support: Assist the Operations Management team with ad-hoc analytical assignments and special digital transformation projects.

Learning & Development / Internship Outcomes

1. End-to-End Production & Supply Chain: Gain a thorough understanding of the backbone of product manufacturing—from raw material planning and production execution to final delivery to end customers across e-commerce platforms and OEM channels.
2. Manufacturing & Operations Management: Learn practical management processes within the manufacturing industry, including shop-floor tracking, process optimization, and operational efficiency metrics.
3. Warehousing & Inventory Control: Master key warehousing concepts, inventory management techniques, material flows, and order fulfillment strategies across multi-channel distribution.
4. ERP System Execution: Receive hands-on exposure to Enterprise Resource Planning (ERP) software, learning how core business operations integrate with systems like AutoCount, WMS, and MES.
5. Practical Automation & AI Application: Build real-world experience leveraging Microsoft 365, Power Automate, and modern AI tools to digitize and automate live operational workflows.

Requirements

•  Currently pursuing a Diploma or Bachelor’s Degree in Management, Business Analytics, Computer Science, Information Systems, or a related field.
• No prior full-time working experience is required.
• Proficient in Microsoft Office / Microsoft 365, with basic exposure to generative AI tools.
• Basic knowledge of and interest in workflow automation, including low-code tools and AI features.
• Familiarity with operational systems or accounting software is an added advantage.
• Familiarity with AI tools and basic prompt writing for drafting documents and analyzing operational data.
• Possess an analytical mindset, curiosity, and a proactive approach to problem-solving.
• Willing to learn and contribute fresh ideas to improve operational processes.

Skills

Artificial Intelligence, Analytical Skills, Administrative Functions, Business Intelligence