Program Manager

Job Description:

• Lead complex, cross-functional programs from initiation through implementation, client/business acceptance and stabilization
• Build and maintain executable delivery baselines, plans, roadmaps, dependencies, milestones, owners, estimates and acceptance measures
• Connect Business, Product, Engineering, Delivery, Finance and vendors into one executable path
• Establish working sessions that produce accountable decisions, owners, due dates and measurable outcomes
• Manage risks, dependencies, issues, actions, decisions and changes; drive mitigation and recovery plans
• Integrate requirements through solution design, build/configuration, vendor deliverables, testing, defect resolution, acceptance, training/change impacts, readiness, deployment and stabilization
• Maintain scope, financial and capacity baselines, including labor assumptions, vendor spend, variance and estimate-to-complete
• Produce accurate forecasts, concise executive updates and decision-oriented governance
• Use Program Execution controls, PPM and AI-enabled automation appropriately
• Maintain knowledge-transfer materials and complete transition and stabilization handoffs
• Drive resolution, take initiative and recover off-track work

Requirements:

• 7+ years of progressive project/program experience
• Independent leadership of complex cross-functional initiatives spanning Business, Product, Technology/Engineering, Delivery and/or external partners
• Ability to create a realistic, dependency-driven execution baseline from incomplete scope or fragmented team plans without continuous direction
• Track record of closing blockers, influencing leaders without direct authority and holding stakeholders accountable
• Knowledge of risk, issue, action, decision, dependency, change, capacity, financial forecast and milestone management
• Working understanding of Product/PDLC, Engineering/SDLC, testing, implementation, client/business readiness and acceptance
• Ability to adapt across Agile, waterfall and hybrid approaches
• Experience with enterprise technology-enabled change, operational improvements, product launches, customer/client enablement, vendor integrations or regulated initiatives preferred
• Experience with organizational change, distributed delivery teams and/or portfolio governance preferred
• PMP, Agile or equivalent certification supported by successful program delivery preferred
• Must have work authorization in the Employing Country without requiring current or future visa sponsorship
• Must successfully complete applicable background checks
• Must participate in virtual interviews on video; camera-on culture applies

Benefits:

• Health, dental and vision coverages starting Day One
• Wellbeing programs
• Retirement plans with contribution matching
• Generous time off
• Parental leave
• Continuing education
• Career growth opportunities
• Flexible working arrangements where possible
• Competitive total rewards package
• Background check and hiring-process accommodations as applicable
• Occasional travel to physical office locations may be required