People Operations Manager

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Pay Rate

Job Description

Allied Universal® is hiring a Corporate Employee Experience Manager. The Corporate Employee Experience Manager drives the continuous enhancement of our organizational culture, employee engagement, and HR systems integration providing support to the overall Human Resources organization. Reporting within Human Resources and supporting executive leadership, this role acts as a key strategic bridge - aligning people strategies, systems optimization, and continuous process improvement to foster an inclusive, high-performing corporate environment.

RESPONSIBILITIES:

Human Resources Systems Management and Support

• Oversee the technical accuracy and functionality of Human Resources systems (HRIS, Position Management, and BI tools) to streamline workflows and improve employee touchpoints
• Partner with Information Technology, Human Resources leadership, and cross-functional teams to manage system upgrades, requirements gathering, functional design, testing, and deployment
• Proactively identify operational bottlenecks and lead continuous process improvements across corporate functions

Culture, Belonging, and Engagement

• Champion company-wide initiatives that enhance employee experience, inclusion, belonging, and overall corporate culture
• Partner with executive and functional leaders to translate business priorities into impactful employee engagement and retention strategies
• Support employee listening strategies, analyze survey results, and drive actionable programs based on workforce sentiment
• Support change management activities to ensure successful adoption of project outcomes and cultural transformations

Cross Functional Project Management

• Manage Human Resources technology projects from initiation to closure, including project planning, resource allocation, risk management, and change management
• Develop and deliver comprehensive training programs on Human Resources systems and processes for HR team members while staying current with emerging technologies and best practices to drive continuous improvement
• Lead corporate projects from initiation through closure, prioritizing work based on stakeholder needs and company strategic goals
• Facilitate recurring project meetings, track deliverables, manage change control, and update stakeholders via platforms like Teams, Asana, or Jira
• Develop rollout materials, communications, and presentation decks for executive update meetings and employee training sessions

Data Analytics and Strategic Insights:

• Utilize workforce metrics and people analytics to evaluate trends in employee and client retention, engagement, diversity, and organizational health
• Partner with Human Resources leadership on key workforce initiatives, providing data-driven insights to inform strategic executive decisions
• Develop clear reporting dashboards to track project milestones, system health, and key human capital performance indicators

QUALIFICATIONS (MUST HAVE):

• Bachelor’s degree in Computer Science, Business Administration, Human Resources, Organizational Development, or related field
• Minimum of three (3) years of experience in a position demonstrating each of the following:
  • Proven experience in Human Resources systems implementation, configuration, and support
  • Demonstrated experience driving culture, inclusion, or employee engagement initiatives while supporting cross-functional leaders.
  • Excellent consulting, coaching, and stakeholder management capabilities with strong oral and written and communication skills
  • Strong understanding of Human Resources processes and workflows
  • Experience with HRIS systems (e.g., Workday, Oracle HCM, SAP SuccessFactors)
  • Proficiency in data analysis tools (e.g., Excel, SQL, Power BI)
  • Solid understanding of human resources requirements in compliance and safeguarding sensitive information
• Strong analytical, problem-solving, and critical thinking skills
• Knowledge of industry best practices and regulatory compliance requirements
• Excellent oral and written communication and interpersonal skills
• Proven ability to maintain correspondence, discussions, and materials with discretion
• Ability to work independently and collaboratively in a team environment
• Strong attention to detail and accuracy
• Ability to manage multiple priorities and meet deadlines

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• Experience with HR analytics and data visualization
• Project management certifications such as Project Management Professional (PMP), Certified Associate in Project Management (CAPM), etc.
• Proven experience driving innovation and continuous improvement

BENEFITS:

• Salary Range: $85,000 - $95,000
• Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly; unused vacation is only paid out where required by law

PPO 14417

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.