Sachbearbeiter (m/w/d) Customer Service Umweltanalytik

ALS • German • Cybersecurity • Financial Services • 6 hours ago
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Location
In office (Switzerland)
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Full-Time
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ALS

ALS Limited is an Australian testing, inspection, certification and verification company headquartered in Brisbane, providing laboratory services in environmental testing, food and agriculture, mining and geochemistry, pharmaceuticals, beauty products and equipment reliability through oil analysis. Listed in Australia and formerly known as Campbell Brothers, it operates from more than 370 sites across 65 countries, including a European minerals hub laboratory in Loughrea, Ireland. It recruits laboratory technicians and analysts, sample preparers, wet chemistry, metals and organics analysts, R&D scientists, key account managers and maintenance electricians.
alsglobal.com • HQ: Brisbane, Australia • Science & Engineering • Financial Services • Cybersecurity • 1001-5000 employees

At ALS, we encourage you to dream big.

When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.

Für unser Team an unserem Standort in Lyss suchen wir Dich in Teil- oder Vollzeit (80-100%) als Sachbearbeiter (m/w/d) Customer Service für den Bereich Umweltanalytik.

    Das bewegst Du bei uns

    • Erstkontakt/Front Office für unsere Kunden aus dem Umweltbereich (Kundenbetreuung per Telefon/Email auf Französisch und Deutsch)
    • Erstellung von Kundenofferten
    • Terminkoordination sowie Unterstützung bei der Registrierung von Umweltproben im Laborinformationssystem
    • Bearbeitung von Rückmeldungen zur Rechnungsstellung, zu Berichten und zur Logistik von Proben
    • Annahme, Vorbereitung undVersand von Kundenlieferungen
    • Koordination von firmeneigenen und externen Kurieren
    • Schnittstelle zwischen Kunde und Labor bzw. Kunde und Vertrieb
    • Übernahme administrativer Aufgaben (z.B. Debitorenrechnungen, Kundenstammdatenpflege usw.)

    Das bringst Du mit

    • Berufsausbildung im kaufmännischen oder naturwissenschaftlichen Bereich und/oder Arbeitserfahrung im interdisziplinären Umfeld (z.B. im Labor-, Produktions-, Gewerbe- oder Praxisbetrieb)
    • ausgeprägte Organisationsfähigkeit sowie dienstleistungsorientierte Arbeitsweise
    • Freude an der Kommunikation mit Kunden und Arbeitskolleg*innen aus unterschiedlichen Abteilungen in einem dynamischen, dienstleistungsorientierten Umfeld
    • sichere IT-Kenntnisse in MS-Office (Outlook, Excel) sowie Erfahrung in der Anwendung einer Datenbanksoftware von Vorteil (z.B. LIMS oder ERP-System)
    • sehr gute Kenntnisse in Französisch und Deutsch (in Sprache und Schrift); Englisch-Kenntnisse von Vorteil

    Unsere Benefits für Dich

    • Rahmenbedingungen: 25 Urlaubstage (plus 3 zusätzl. arbeitsfreie Tage), Gleitzeit, keine Schicht- oder Sonntagsarbeit
    • Ankommen & Durchstarten: strukturierte Einarbeitung, individuelle Entwicklungsmöglichkeiten (z.B. perspektivische Weiterentwicklung zur Teamleitung)
    • Dein Weg zu uns: Bahnhof Lyss Grien direkt nebenan

    Working at ALS

    The ALS team is a diverse and dedicated community united by our passion to make a difference in the world.

    Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence.

    At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us.

    We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.

    Everyone Matters

    ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.

    ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.

    Eligibility

    To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.

    How to apply

    Please apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.

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