Events & Partnerships Coordinator
WORK AND PLAY IN THE MOUNTAINS
Join our team of big mountain adventurers at the largest ski resort in Washington! Here at Crystal, it’s more than our work. It’s our passion for the guest experience, the outdoors, and the community that bring us together at the end of the tree-lined road. We come from near and far to be up on the mountain because it’s an experience you just don’t get anywhere else. Events are always on the calendar and friends are always down to play. Work in the beautiful National Forest, neighboring Mt. Rainier, as a premier Ikon Pass destination with a whole lot of stoke to share.
JUST LIKE THE TREES, WE ARE GROWING! Apply today to grow your mountain roots with us- whether you are looking to escape the city, expand your skills, or progress in the ski industry, we have a variety of roles for hard-working and enthusiastic team-players. Find your line, join our team!
BIG PEAKS, BIGGER PERKS
Employee perks:
Free Alterra season pass (unlimited, direct to lift at all Alterra resorts)
+ Free Alterra season pass for spouse and dependents 25 & under
50% off window ticket price at IKON partner resorts
Free access to Alterra Mountain destinations during time off
Free ski-referral letters for employees to use at other mountain resorts during time off
Free friends & family day-ski vouchers (Periodic allotment)
Discounts on Ski & Snowboard Lessons
Discounts on Ski & Snowboard Rentals
Discounts on Gear Tune-Ups
Discounts on Food & Beverage
Discounts at Crystal Mountain Retail shops
Free Crystal branded swag
Pro deals on gear with 100s of brands
Discount Marketplace
Deals on accessories, auto, electronics, entertainment, fitness, food, home, pet supplies, travel, and more
Employee-only Night Skiing events
Employee Housing Available for eligible positions
Accrued paid time off for eligible positions
Group health insurance for eligible positions
401K benefit and generous match with immediate vesting for all staff members over 18
Opportunities for growth, advancement, and year-round employment
Position Title: Events & Partnerships Coordinator
Business Unit: Sales
Position Reports to: Events & Partnership Manager
Position Type: Full-TimeYear Round
Positions Reporting to this Role: None
Wage Range: $23-$25/ hour
Location: Crystal Mountain, WA
RESORT OVERVIEW, CULTURE AND VISION
Crystal Mountain is the Pacific Northwest’s premier destination for skiers, snowboarders, and summer adventurers. We are part of Alterra Mountain Company which consists of some of the world’s most aspirational brands.
A career with Crystal Mountain is more than what you do today; it’s being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone.
Crystal Mountain delivers best in class service and adventures worthy of our extraordinary terrain and beauty.
We are here to shape the future of mountain adventure.
We EmbraceEmpowerment
We HonorAuthenticity
We CultivateCollaboration
We PrioritizePurpose
JOB SUMMARY
The Events and Partnerships Coordinator plays a vital role onthe Events team, bringing a strong blend of organization, communication, and creativity to the table. This individual thrives in a fast-paced environment, demonstratesexceptional attention to detail, and excels at building and maintainingcommunity connections.
Ideal Candidate Profile
Detail-Oriented: Demonstratesprecision in following and enhancing processes. Approaches tasks methodically to meet defined goals and deadlines with consistency.
Clear Communicator: Effectively conveys ideas and information, both written and verbal, with professionalism. Comfortable giving and receiving direction and actively seeksclarification to ensure shared understanding and successful outcomes.
Eager to Learn: Approaches work with curiosity and a growth mindset. Welcomesfeedback, adaptsquickly, and ismotivated to develop within a collaborative and fast-moving team.
Technologically Proficient & Interpersonally Skilled: Confident navigating a range of digital tools and platforms. Equally skilled in building rapport, managing relationships, and working cross-functionally with internal and external partners.
Resourceful & Dependable: Proactive and solution oriented. Able to troubleshoot issues as they arise while maintaininga calm, capable, and flexible demeanor.
Flexible Schedule: Willing and available to workvariable schedules, including early mornings, evenings, weekends, holidays, and event days exceeding 10+ hours, as requiredthroughout the season.
Primary Responsibilities
Event Planning & Execution
Plan:
Create and maintaincomprehensive internal and external planning documents.
Coordinate pre-event logisticsand communications with internal departments (F&B, Mountain Ops, Communications, Finance, Volunteers) and external stakeholders (musicians, brand partners, vendors, clients).
Identifypotential challenges and help develop contingency plans.
Execute:
Support and lead the execution of on-brand events that reflect Crystal Mountain’s identity-authentic, inclusive, adventurous, confident, and community-focused.
Manage on-site event setup and operations, ensuring events start on time, are properly staged, and run smoothly.
Lead and support event volunteers, providing clear direction and fostering a team-oriented environment.
Respond to day-of issues with professionalism and creativity, escalating as needed while collaborating with the larger Events team.
Grow:
Support achievement of annual eventsrevenue and profit targets by accurately tracking income and expenses.
Assistwith post-event reporting, gathering feedback, summarizing outcomes, and identifyingareas for improvement.
Maintain and nurture relationships with clients and vendors through timelyfollow-up and relationship-building efforts.
Contribute to developing new event concepts and experiences by participatingin brainstorming sessions, proposal drafting, and project tracking.
Partnership Coordination
Coordinate sponsor fulfillment by ensuring promised benefits aredeliveredand expectations are met.
Support the maintenance of strong, ongoing relationships with brand and event partners.
Assistwith drafting and distributing regular communications to keep stakeholders informed and aligned.
Collaborate with the Events and Partnerships Manager to meet obligations and reportingrequirements.
Maintain accuratetracking of all partnership deliverables to ensure timelyexecution.
PERFORMANCE CRITERIA:
Willingness to learn and share feedback and other information with team and management
Uphold company and departmental policy at all times
Demonstrates support for company mission and values
Can work under stressful conditions without creating tension among fellow employees, vendors, and supervisors over long hours and sometimes challenging conditions.
Maintain workstation, event storage, and surrounding area cleanliness
Ability to communicate pleasantly and efficiently.
Ability to present company policy in a diplomatic way
Possesses and utilizesgood verbal communication skills and phone etiquette
Knows policies and procedures, ensures team is aware and adequately utilizingthem
Willing to accept new policies and procedures as changes occur.
Available for varied work shifts, including weekends and holidays, asagreed upon with management
Ability to complete projects and tasks according to collaborative due dates across all platforms
Efficiently organizes workload adhering to time constraints and often shifting priorities
Successfully follows event plans and cues while remainingflexible and collaborative as plans change
Ensures adherence by the team to lunch and break schedules to maximize coverage and provide quality guest service
Willing to accept new and varied responsibilities
PHYSICAL DEMANDS AND WORKING CONDITIONS
This position requires working evenings, weekends, and holidays.
OFFICE ENVIRONMENT
Able to lift, carry, or otherwise move and position a minimum of 50 pounds
Manual dexterity to operatea computer and other common office equipment
Auditory and visual acuity to operatecomputers, phones, mobile devicesand basic office equipment on a constant basis
Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis
Talking and hearing occur continuously in the process of communicatingwith guests, supervisorsand other employees
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodationsmay be made to enable qualified individuals with disabilities to perform the essential functions.
OTHER DUTIES AS ASSIGNED
This position description is an overview of the scope of responsibilities for the role described above. With the evolution of Crystal Mountain, the responsibilities of this position may change as may the dates associated with many of the tasks. During these times of change, this position requires the flexibilityand willingness to accept new responsibilities and potentially transferothers. It will also be the responsibility of any employee of Crystal Mountain to bea positive influence on the transformation of the resort and its associated lines of business.
AN EQUAL OPPORTUNITY EMPLOYER
Crystal Mountain Resort is an Equal Opportunity Employer and is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment. We do not discriminate against applicants or employees based on age, race, sex, color, religion, national origin, disability, sexual orientation, gender identity, veteran status, or any other status protected by state or local law. Crystal Mountain Resort will make reasonable accommodation for qualified individuals with known disabilities unless doing so would result in an undue hardship toCrystal Mountain Resort. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training. This job description in no way states or implies that these are the only duties to be performed in this position.
This document does not create an employment contract, implied or otherwise.