Rental Coordinator

Alta Material Handling is seeking a full-time Rental Coordinator for our Montreal, QC location.

Responsibilities

To coordinate the activities rental.

Position requires a lot of dedication, problem solving skills, ability to work in team, ability to learn quickly, ability to follow instructions and show initiative, great customer service skills, attention to details and is fast paced

Arrange equipment transfers and logistics.

Manage fleet availability, utilization and returns.

Manage repair and maintenance of rental fleet.

Manage customer relationships.

Take customer calls for rental department Montreal and support Québec City

Provide customers with expert advice on equipment

Close rental deals from inbound inquiries and outbound telemarketing calls

Work in tandem with rental team, and with other departments (service, sales, and parts) to prep trucks and deliver in a timely fashion to customers.

Support outside sales force  

Manage vendor relationships.

Incorporate Alta’s Guiding Principles into daily activities.

General support for heads of departments

Performs other duties as assigned.

Consistent, regular, and reliable attendance including being ready for work at the designated start time.

Other tasks as necessary, role may change over time depending on departmental changes.

Qualifications:

Bilingual French and English communication skills are required for this position. The duties of this role involve frequent oral and written communications with employees, customers, and business partners across Canada, including individuals who conduct business in English. Knowledge of English is therefore necessary to perform the responsibilities of the position and to maintain effective communications with these stakeholders.

1-2+ years of previous experience 

Ability to identify immediate concerns providing quick and effective responses

Strong problem solving and communication skills

Strong organizational skills

Strategic, competitive and collaborative

Results orientated.

Computer programs – proficient with Microsoft Office (Word, Excel and Outlook)

Reasoning Ability - Intermediate: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations