Senior Product Manager, PMS connectivity

Job Title

Job Description Summary

The Senior Product Manager will support the Property Connectivity team responsible for evolving Amadeus's leading connectivity network through driving integrations with key industry partners such as Property Management Systems (PMS), Revenue Management Systems (RMS), and other 3rd party systems.

Common accountabilities:

• Proficient in technical knowledge to ensure team performs at a high level. Is recognized as a leader in own area and may formally train Specialists/Senior Specialists.
• Understands how main business drivers may impact on own area. Can assess complex problems with broad impact on the activity, improve processes, recommend solutions and risk mitigation plans. Able to communicate complex information.
• Works with a high level of autonomy, based on management directions. Leads projects or contributes to broad cross-functional projects. May contribute to planning of resources and budget.

Specific accountabilities:

• Articulate & Develop value propositions and key messages corresponding to problem statements, and articulate them into new product concepts or upgrades.
• Define the product strategy, vision & the business value in line with the business owners and other relevant stakeholders.
• Analyze solution offerings of competitors and define the strategic positioning of the product in alignment with Product Marketing Management.
• Manage 3rd party partnerships: requirement definition and prioritization, coordination of product evolution and other activities with the partner.
• Embark Amadeus teams on product vision, share product knowledge and ensure mutual understanding of the business.
• Drive co-innovation with customers to validate customer value drivers, define features of the products (MVP and beyond), and prioritize based on effort and expected business value.
• Define and manage product roadmap; socialize and align timelines with relevant stakeholders. Work closely with Product Marketing Management, Operations (Customer Service/Delivery/Go To Market) and R&D teams to define priorities and releasing plan for new products or upgrades.
• Coordinate different functional and technical streams with R&D teams to ensure end to end solution consistency.
• Manage the budget for area of responsibility including capacity planning with R&D.
• Participate in Agile events (Lean Portfolio Management, PI planning, System demos, Inspect and Adapt workshops…) when applicable / required.
• Ensure solutions (to be) released meet the users needs and product readiness guidelines.

About the ideal candidate:

• Bachelor's or Master's Degree in a relevant field of work or an equivalent combination of education and work related experience.
• 5 to 7 years progressive work related experience with demonstrated proficiency in multiple disciplines/processes related to the position including travel industry experience, hospitality distribution, system connectivity, and product development experience.
• An excellent knowledge of the hotel distribution landscape and CRS/PMS connectivity and concepts including central reservation systems (CRS), global distribution systems (GDS), online travel agencies (OTA), property management systems (PMS), revenue management systems (RMS), Payment systems, content distribution, channel management
• Knowledge, Skills, and Abilities:
  • Ability to communicate effectively, both verbally and in writing.
  • Ability to read and interpret JSON and XML schemas
  • Open Travel Alliance XML schema & HTNG usage profiles
  • Deep functional and technical expertise in leading Property Management Systems (PMS) used across the hospitality industry.

What we can offer you:

• A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including bonus, equity, pension plan, travel, life and healthcare insurance, as well as lunch and transport allowance and other benefits.

• A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
• Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
• A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
• A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
• A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
• A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
• A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

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Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer and committed to an accessible recruitment process. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

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