Business Analyst II, GSRC Analytics

Are you passionate about turning data into meaningful action? We are looking for a Business Analyst II who thrives on solving complex problems, building scalable analytics solutions, and partnering with cross-functional teams to drive informed decision-making. In this role, you will analyze business processes, uncover opportunities through data, and deliver insights that shape strategy. You will work with stakeholders to define requirements, build reporting frameworks, and propose solutions that balance business value with level of effort. If you are curious, analytical, and energized by translating numbers into narratives that influence real outcomes, we want to hear from you.

Key job responsibilities

- Analyze large datasets using SQL and other analytical tools to identify trends, diagnose root causes, and generate actionable insights that inform business decisions across your team and partner teams.

- Design, build, and maintain automated reporting systems and dashboards that provide visibility into business performance, highlight anomalies, and reveal new opportunities.

- Partner with stakeholders across operations, product, and finance to understand business needs, define requirements, and deliver high-quality analytical solutions on time.

- Identify opportunities to streamline and optimize business and data processes, determining when solutions should be repeatable versus one-time, and implement improvements that increase team efficiency and scalability.

- Communicate findings clearly through written and verbal channels, tailoring insights to the audience - from detailed technical discussions with peers to concise summaries for leaders up to three levels above.

A day in the life

You will start your day reviewing key metrics and monitoring dashboards to stay on top of business performance. From there, you might dive into a diagnostic analysis to understand a shift in a critical input metric, then join a working session with product or operations partners to scope out a new analytics request. You will regularly evaluate when to leverage generative AI tools to augment your productivity and when more specialized technical expertise is needed to drive a project to resolution.

About the team

Our team is committed to using data as a catalyst for smarter, faster decisions at Amazon. We partner closely with business and technical teams to deliver analytics that matter - insights that directly influence strategy and improve outcomes for our customers. We value collaboration, continuous learning, and building inclusive environments where every voice contributes. If you are looking for a role where your analytical skills create visible impact and you grow alongside a supportive, high-caliber group, this is the team for you.

Basic qualifications

- 3+ years of business analyst, data analyst or similar role experience

- Bachelor's degree or equivalent

- Experience defining requirements and using data and metrics to draw business insights

- Experience with Excel

- Experience with SQL

- Experience making business recommendations and influencing stakeholders

Preferred qualifications

- Master's degree or equivalent

- AWS Professional level certification

- Knowledge on Food Safety (Optional)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, Arlington - 74,300.00 - 130,100.00 USD annually