Data Center Engineering Operations - 2027 Internship

IMPORTANT: This role is based at a location with limited public transport. A valid driving license and access to a personal vehicle are required.

Want to be part of the team that keeps the world's largest cloud running? As an Engineering Operations Technician Intern at Amazon Web Services (AWS), you will get hands-on experience with the critical infrastructure behind Amazon's global data centers - and your work will directly impact millions of customers worldwide.

This internship is designed as a potential pathway to full-time employment. Interns who demonstrate strong performance throughout their internship may be considered for a full-time Engineering Operations Technician position, subject to available roles and business needs.

Who Should Apply

We welcome applications from:

- Students in the last year of their Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related field who are looking for an internship that could lead to a full-time career.

About the Role

As an intern, you will provide technical support within Amazon's owned and operated data centers. Your work will ensure that the data center's mechanical, electrical, and plumbing systems operate at 100% availability while maintaining first-class customer service to the teams and groups on site.

You will be exposed to both independent work and team-based collaboration. Prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful.

What You Will Do

The Engineering Operations team is Amazon's front-line responders for hands-on electrical and mechanical equipment troubleshooting and operations. You will work with equipment that supports mission-critical servers and must maintain better than 99.999% uptime. This equipment includes, but is not limited to:

- Stand-by diesel generators and switchgear

- Uninterruptible Power Supplies (UPSs) and Power Distribution Units (PDUs)

- Air Handling Units (AHUs), chillers, and cooling towers

- Chemical treatment systems, pumps, motors, and Variable Frequency Drives (VFDs)

- Building automation systems

Your day-to-day duties include:

- Maintaining mechanical and electrical equipment

- Assisting with root cause analysis of equipment failures

- Troubleshooting facility and rack-level events within internal Service Level Agreements (SLAs)

- Taking daily operational readings of all mechanical and electrical equipment

- Using internal Computerized Maintenance Management Systems (CMMS) to manage building workflows

- Interacting with third-party vendors and contractors working on site

Internship Structure

Amazon internships are full-time (40 hours per week) for 12 consecutive weeks. This position requires the intern to report to work on site daily. Intern schedules are typically day schedules, Monday through Friday.

Please note that full-time Engineering Operations Technician roles operate on a rotating shift pattern, which may include days, nights, weekends, and public holidays. Candidates should be willing and able to commit to shift work upon transitioning to a full-time position.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed below, we encourage you to apply. If your career is just starting, has not followed a traditional path, or includes alternative experiences, do not let that stop you from applying.

Your Career at Amazon - A Universe of Opportunity

At Amazon, your career is not a straight path. It is a journey you build as you go.

From your first day as an intern, you will own real work that matters. You will troubleshoot and maintain the systems that keep AWS running for millions of customers. Your mentors and teammates will champion your growth, helping you build skills you did not know existed - and you will see your work come to life at massive scale.

Impact. Your work shapes the infrastructure that millions of customers rely on every day. From cloud computing to artificial intelligence, the systems you maintain power it all.

Action. You will move fast, experiment, and learn by doing. Your ideas do not get stuck in approval chains - they get tested, refined, and put into practice.

Curiosity. Every project teaches you something new. You will apply what you learned in the classroom to real challenges and explore different teams, technologies, and career paths within Amazon.

Mentorship and career growth. You will start with structured onboarding and get paired with experienced mentors. Beyond that, you will find continuous learning opportunities and the chance to work on different projects. Your journey here is yours to shape.

A day in the life

https://www.youtube.com/watch?v=LTgCHTdRed0

About the team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We are the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

You will join a diverse team of engineers, supply chain specialists, security experts, operations managers, and other vital roles. You will collaborate with people across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

Basic qualifications

- In pursuit of a Bachelor's degree in a relevant field such as Mechanical Engineering or Electrical Engineering, or a related technical field, graduating in 2027/2028

- Professional English proficiency, both written and verbal

- Ability to work well with others in a team environment, with strong time management skills

- You must have access to your own transport (note: public transit options may be limited)

Preferred qualifications

- Experience in program or project management

- Knowledge of mechanical systems (Heating, Ventilation, and Air Conditioning systems, controls)

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The minimum gross base salary for this position is listed below. The base salary listed corresponds to working on a full-time basis. For part-time hours, the salary will be pro-rated.

Amazon's package may include further pay components where applicable. Your recruiting team will share final salary, depending on requirements.

In addition to statutory benefits, company supplementary benefits may apply subject to further terms.

See below the minimum gross base salary for this position:

Milan, ITA - 1,080.00 EUR Monthly