Direct Imports Operations Manager

As a Direct Imports Logistics Manager you will be responsible for managing and coordinating international shipments from origin to final delivery at Amazon Fulfillment Centers. This role requires strong attention to detail excellent communication skills and the ability to work in a fast-paced environment while maintaining high standards of operational excellence.
Key job responsibilities
Monitor and track Direct Imports shipments across all transportation legs (origin port to port destination and final mile delivery)
Coordinate with multiple stakeholders including freight forwarders customs brokers trade compliance teams and fulfillment centers
Identify and resolve shipment issues proactively to minimize delays and ensure customer commitments
Maintain and analyze key performance metrics for Direct Imports operations
Create and distribute regular reports on critical DI metrics to leadership
Implement process improvements to enhance operational efficiency
Ensure compliance with international shipping regulations and Amazons standards
- 2 years of program or project management experience
- Knowledge of Lean principles and DMAIC methodology
- Experience in MS Access and SQL
- Experience in requirement gathering and ability to write clear and detailed requirement document
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Required Experience:

Manager