Program Manager, EU Ops Sustainability

EU Operations Sustainability drives the decarbonization of Amazon's operational footprint across Europe, focusing on reducing environmental impact from transportation, buildings, and energy consumption. The team develops and executes strategies spanning First Mile, Middle Mile, and Last Mile logistics - including energy efficiency, renewable energy, building material decarbonization and climate resiliency and adaptation, at fulfillment centers, sort centres and delivery stations. Working cross-functionally with EU Operations, WW Sustainability, engineering and procurement, the EU Ops Sustainability team translates Amazon's Climate Pledge commitments into actionable programs with measurable targets. The team navigates also the evolving European regulatory landscape to ensure compliance while identifying opportunities to accelerate decarbonization ahead of mandated timelines.

EU Ops Sustainability is looking for a Sustainability Program Manager to support energy efficiency programs across all miles. In this role, you will own strategic, tactical, and cross-functional projects and programs within the STEP organization to meet sustainability goals. You will be responsible for scoping and creating project plans, developing processes, coordinating and driving execution, and communicating progress to senior leadership. You will work day-to-day with cross-functional partners including RME, Finance, Real Estate, Design & Construction (D&C), and IT to deliver measurable energy and carbon reductions. You will also have the opportunity to work with selected start-ups through the Amazon Sustainability Accelerator (ASA) - Climate Tech programme, helping to evaluate, pilot, and scale innovative sustainability technologies across Amazon's European fulfillment network.

This role can be also based in other EU cities: Paris (CDG10), Barcelona (BCN10), Madrid (MAD12), Milan (LIN15), and Munich (MUC11).

The applicable collective agreement for this role is CBA for employees of Logistics, Delivery and Shipping Sector

The position is classified at level 1 or above, depending on the candidate's skills, competences and experience.

Key job responsibilities

- Manage full lifecycle complex cross-functional programs with considerable impact across multiple organizations

- Work closely with partner teams and stakeholders in and outside of your organization to source, allocate, and coordinate resources

- Build and own financial models including business cases, Capital Appropriation Request (CAR) submissions, and discounted payback period (DPP) analysis to justify energy efficiency investments;

- Own reporting on the state of initiatives, measuring improvements and impact of changes

- Navigate the evolving European regulatory landscape - including EPBD (Energy Performance of Buildings Directive), Décret Tertiaire, and ISO 50001 to ensure compliance and identify opportunities to accelerate decarbonization ahead of mandated timelines

- Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions

- Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)

- Work with program managers, business leaders and executive team to communicate and impact critical business initiatives

- Develop, implement, and govern Key Performance Metrics (KPI) reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects

- Set-up mechanisms to audit and perform necessary course corrections where needed to meet business objectives

About the team

EU STEP brings together Supply Chain, Network Design, and Transportation Planning teams to improve end-to-end forecasting, network flow, planning, and execution. It also brings together our teams from across the business focused on our Operational Excellence pillars - Amazon Customer Excellence Systems (ACES), Learning, Quality, Service, Sustainability and Reliability Maintenance Engineering (RME) Field teams. This integration strengthens operations and execution while driving quality improvements and enhanced customer experience across the entire value chain.

Basic qualifications

- Experience leading cross-functional projects and implementing strategic initiatives

- Experience in financial analysis, retail buying, retail planning & allocation, product/project management, marketing, business development, consulting, negotiation or supply chain

- Experience communicating with a wide range of stakeholders, including colleagues and leadership

- Bachelor's degree, or Master's degree in business, data science, public administration, finance, engineering, human resources or related field

- Experience working with data analytics and using these metrics to identify problems, or experience in commercial tasks or environments

- Familiarity with Amazon's internal tools and processes (e.g., CAR process, ACES, operational planning cycles)

- Working knowledge of European energy and building regulations such as EPBD, Décret Tertiaire, or ISO 50001

Preferred qualifications

- Knowledge of at least one data-focused technology tool, such as Python, SQL, Alteryx, Amazon QuickSight, or similar

- Master's degree, or MBA in business, data science, public administration, finance, engineering, human resources or related field

- Experience working with start-ups or innovation accelerator programmes, including evaluating emerging technologies and supporting pilot-to-scale transitions

- Experience in logistics, fulfillment, or industrial operations environments, with an understanding of building energy systems (HVAC, lighting, BMS) and transportation decarbonization levers

- Fluency in one or more European languages (German, French, Italian, or Spanish) in addition to English

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The minimum gross base salary for this position is listed below. The base salary listed corresponds to working on a full-time basis. For part-time hours, the salary will be pro-rated.

Amazon reserves the right to offer a higher salary and/or level, depending on the candidate's skills, competencies, and experience. Amazon's package may include a sign on payment. In addition, the candidate may be eligible to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Your recruiting team will share final salary and any restricted stock unit scheme if applicable, depending on skills and requirements.

In addition to statutory benefits, and those applicable to the relevant CBA, company supplementary benefits may apply subject to further terms.

See below the minimum gross base salary for this position:

Milan, ITA - 40,800.00 EUR Annually