Software Development Manager, AWS Just Walk Out

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.

Just Walk Out builds technology enables a new kind of stores with no lines and no checkout-you just grab and go! Customers simply use the Amazon Go app to enter the store, take what they want from our selection of fresh, delicious meals and grocery essentials, and go!

Our checkout-free shopping experience is made possible by our Just Walk Out Technology, which automatically detects when products are taken from or returned to the shelves and keeps track of them in a virtual cart. When you’re done shopping, you can just leave the store. Shortly after, we’ll charge your Amazon account and send you a receipt. Our Just Walk Out Technology uses a variety of technologies including vision, sensor fusion, and advanced machine learning. Innovation is part of our DNA! Our goal is to be Earths’ most customer centric company and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in vision, machine learning, distributed systems and hardware.

As a Software Development Manager, you will own delivery of cross functional initiatives to build new features and improve Just Walk Out experience. You will manage a team of 6-10 software development engineers to build and enhance the shopping experience in Just Walk out stores.

Key job responsibilities

We are looking for an individual that thrives by creating high-bar engineering culture. You’ll be chartered with building software that deliver critical capabilities to our AWS Just Walk out business enabling bar raising customer experience, embed operational knowledge and encode best practices into everything we do.

We have a team culture that encourages innovation and we expect team members and management alike to take high degree of ownership for their program vision and execution of ideas. Beyond a strong engineering, data storage/modeling, visualization, and front-end background, a successful candidate will have experience successfully leading teams, developing people, and building a scalable infrastructure. We are looking for someone that is a self-starter, someone that approaches complex business questions with data and curiosity, and a person that dives below the surface to identify the root cause and "so what" rather than just superficial trends

About the team

Just Walk Out (JWO) is an AWS technology that eliminates checkout lines using computer vision, sensors, & AI. JWO operates across multiple countries, spanning stadiums, airports, college campuses, & Amazon fulfillment centers. We run multiple business models - including vision-based stores & RFID checkout - & we're growing fast. As we scale into new markets & verticals, we're deploying LLMs for shopper support, building AI agents that can operate autonomously, & re-architecting our platform to serve multiple businesses across countries with varying tax, privacy, & regulatory requirements.

Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications & skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

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Basic qualifications

- 2+ years of engineering team management experience

- 7+ years of engineering experience

- 8+ years of leading the definition and development of multi tier web services experience

- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations

- Experience partnering with product or program management teams

Preferred qualifications

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy

- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.