Software Engineer, Internet Edge Services

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Internet Edge Service (IES) Organization at Amazon Web Services (AWS) is at the forefront of optimizing global internet connectivity for our customers through innovative software solutions. We develop and manage large scale web services that enhance network performance, improve availability, and provide crucial operational visibility and control capabilities across AWS's vast infrastructure.

We're seeking a talented Software Development Engineer to join our dynamic team. In this role, you'll be responsible for building, enhancing, and operating Amazon's internet outbound traffic controller - a critical system that ensures optimal customer experience during high-traffic events such as Thursday Night Football. You'll participate in architecture decisions and design reviews while taking full ownership of platform operations to ensure robust performance at scale. Working alongside both software engineers and network experts, you'll implement best practices to create world-class solutions for our global customer base.

Join our team and experience the satisfaction of building scalable software solutions that provide insights into and help manage one of the world's largest and most sophisticated networks.

Key job responsibilities

- Work backwards from the customer to translate complex functional and technical requirements into software designs.

- Influence your leadership on feature and enhancement prioritization.

- Develop and deliver high-quality improvements and features on time.

- Stay current on technical knowledge to keep pace with rapidly changing technology, and work with the team to bring new technologies on board.

A day in the life

- Collaborate with other Software Engineers and Network Development Engineers to demonstrate and iterate on your solutions.

- Keep a pulse on the current system health, dive deep into customer issues, and provide insights to improve the system's robustness.

- Make code contributions to all aspects of the system - be it alarm definitions, optimization algorithm improvements, or new features.

- Share your knowledge with the IES organization.

Internet Edge Services (IES) enables optimal connectivity for AWS customers. We build and operate software systems that optimize AWS's global Internet traffic, enhancing network performance and availability while providing operational visibility and control capabilities. Our team provides connectivity solutions for a wide range of use cases, such as retail (amazon.com), video streaming (Prime Video), content delivery (CloudFront), DNS (Route53), AWS services (such as EC2/S3), consumer devices (such as FireTV/Kindle/Echo), and more.

About the team

Diverse Experiences

- Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

- Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

- We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Inclusive Team Culture

- AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth

- We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic qualifications

- 3+ years of non-internship professional software development experience

- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience

- Experience programming with at least one software programming language

Preferred qualifications

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience

- Bachelor's degree in computer science or equivalent

Acknowledgement of country:

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.