Software Engineering Manager, Internet Edge Services

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Internet Edge Services (IES) organization at Amazon Web Services (AWS) is at the forefront of optimizing global internet connectivity for our customers through innovative software solutions. We are on a bold mission to reimagine how the internet's edge operates at planetary scale - building the Border Network of the future: software-defined, running on commodity hardware, and programmable at every layer. This kind of platform unlocks capabilities that simply weren't possible before.

We're seeking a talented Software Development Manager to join our dynamic team. In this role, you'll be lead the team responsible for building, enhancing, and operating software defined controllers - the intelligent control plane that will power Amazon's software-defined network at the internet edge. This is a unique opportunity to work on a foundational platform for how traffic enters and exits Amazon's network.

In this role, you will lead a team of software development engineers to understand requirements and extend platforms that support software-defined networks (SDN). You are joining a high performing team interacting closely with other engineering teams across USA and Australia.

Key job responsibilities

Lead an established high performing team to identify opportunities and deliver software defined traffic engineering solutions for AWS's internet edge networks leveraging your software background.

You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing indistinguishable from perfect global network at the lowest possible cost for our customers.

You’ll experience and contribute to an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

A day in the life

- Manage sprint planning for your in-flight projects.

- Prepare a project report for Director level review.

- Review a high level solution design and coordinate its review with key stakeholders.

- Lead a review of operational metrics to ensure continued improvement in the security, availability and effectiveness of services you own.

- Drive process and software improvements across the space

- Ensure your software engineers have a clear list of goals and projects to deliver and handle escalations from director level down

About the team

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic qualifications

- 3+ years of engineering team management experience

- 7+ years of engineering experience

- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations

- Experience partnering with product or program management teams

Preferred qualifications

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy

- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Acknowledgement of country:

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.