Sr Technical Program Manager, Device OS, Device OS

The Device OS Team builds the OS components which enable internal and external partners to launch Applications, Services, and Devices that our customers love.

As a Senior Technical Program Manager you will own the mechanisms by which the organization plans its work and delivers it - the planning cadence, the commitment process, and the reporting that tells leadership and partners where every effort stands.

The Role:

Work with key stakeholders in product management and engineering to define how the organization commits to work and delivers it against a predictable schedule.

Own the planning events where teams decide and validate what they are delivering, and drive clear, honest commitment decisions out of them.

Maintain the mapping from roadmap to delivery schedule so every planned outcome has a home and every delivery has a clear set of commitments.

Communicate regularly with senior management as the single source of truth on status, risks, and change control across all efforts in flight.

Key job responsibilities

- Own the commitment mechanism - the process by which teams commit to work for a given delivery window, with the tooling and discipline to make a clear "committed or not" answer stick.

- Run the recurring planning cadence from preparation through facilitation to the decisions that come out of it, anticipating bottlenecks and providing escalation management.

- Make tradeoffs while balancing business needs with technical constraints, and hold teams to honest commitments without being pulled off course by any single deadline.

- Create mechanisms to drive timely, accurate, and comprehensive execution. Create clarity, eliminate obstacles, and drive issue resolution so deliverables and timelines are met. Drive continuous improvement so the delivery mechanisms get better over time.

- Serve as the single source of truth on cross-effort status - accurate, trend-aware, and honest about risk - for leadership and the partners who depend on the platform.

- Serve as a trusted advisor to product and engineering teams.

About the team

The Device OS team invents ways to help customers develop complex applications deployed on multiple device types. Release Management is the function that turns a continuous stream of engineering work into stable, predictable delivery the teams who build on the platform can plan against.

Basic qualifications

- 7+ years of working directly with engineering teams experience

- 5+ years of technical product or program management experience

- 3+ years of software development experience

- 5+ years of technical program management working directly with software engineering teams experience

- Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred qualifications

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Irvine - 148,700.00 - 201,200.00 USD annually