Systems Development Engineer, Region Reliability

Are you looking for a unique opportunity to work on impactful projects that shape the future of ADC regions? Are you passionate about driving innovation, solving complex challenges, and making a tangible impact on operational reliability?

Region Reliability Engineering and Automation (RRE) is an operations team within AWS Utility Computing (UC) under US Region Services. The team ensures the reliability, operational health, and readiness of US Amazon Dedicated Cloud (ADC) regions by automating operational workflows, hardening CI/CD pipelines, and bridging gaps across the platforms and tooling that support ADC environments.

As a Systems Development Engineer II embedded with an ADC Operations team, you will focus on these key areas:

- Automating ADC Region Operations

- Strategic Service Operations Improvements for US ADC Teams

- Region Reliability Engineering and Automation

You will serve as a power user and integrator - deeply understanding how platforms work, identifying operational gaps, and building the automation, scripts, and infrastructure-as-code that keep dedicated cloud environments healthy, compliant, and scalable.

This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.

Key job responsibilities

As a Systems Development Engineer within Region Reliability Engineering and Automation, you will be at the forefront of delivering impactful automation and operational improvements that drive the reliability, scalability, and efficiency of ADC regions across multiple services and partitions.

Key Responsibilities for this position:

- Design, develop, and implement automation solutions that address complex operational challenges, reduce toil, and enhance the reliability and performance of ADC regions

- Participate in the full project lifecycle, from ideation and scoping to implementation and deployment, with a focus on operational outcomes and measurable reliability improvements

- Build and maintain automation, scripts, and infrastructure-as-code that bridge operational gaps across the platforms and tooling that support ADC environments

- Harden and optimize CI/CD pipelines, monitoring, and alerting to improve deployment velocity and surface real operational issues faster

- Collaborate with service teams and ADC Operations engineers to diagnose cross-partition issues and develop repeatable solutions that prevent recurrence

- Communicate project status, updates, and key milestones to stakeholders, fostering transparency and alignment across operations and engineering teams

A day in the life

Your typical day centers on the reliability and operational health of ADC's dedicated cloud environments. You might start by triaging an operational event or diagnosing a deployment failure across partitions, then shift to hardening a CI/CD pipeline, automating a repetitive workflow, or tuning alerting to surface real issues faster.

You're a power user and integrator. Your value comes from deeply understanding how those platforms work, identifying operational gaps, and building the automation, scripts, and infrastructure-as-code that bridge them.

You'll join a collaborative team of Systems Development Engineers and ADC Engineers who value knowledge sharing and mentorship. As an SysDe II, you'll help onboard new team members, share operational context, and coach less experienced engineers through pairing and incident response.

We care about your career growth and provide opportunities to deepen your technical expertise through increasingly complex challenges. Our team supports an inclusive culture where different perspectives drive innovation, and we strive for flexibility that enables you to bring your best to both work and life. Together, we're creating the foundational tools that enable AWS to continue innovating for customers worldwide.

About the team

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

AWS Infrastructure Services (AIS)

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we’re looking for talented people who want to help.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Basic qualifications

- Bachelor's degree, or CSSLP (Certified Secure Software Lifecycle Professional)

- 2+ years of non-internship professional software development experience

- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience

- 3+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience

- Knowledge of systems engineering fundamentals (networking, storage, operating systems)

- Experience programming in at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby

- Current, active US Government Security Clearance of TS/SCI with Polygraph

Preferred qualifications

- Experience working in an Agile environment using the Scrum methodology

- Experience in automating, deploying, and supporting large-scale infrastructure

- Experience with the Scrum methodology (or similar alternatives) for agile software development

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, Arlington - 129,200.00 - 174,800.00 USD annually