Technical Program Manager II, ICON

Amazon ICON is looking for a Technical Program Manager to join our Dublin team. Our team is responsible for hosting Amazon’s websites, which includes all of Amazon’s global marketplaces and partner portals as well as consumer experiences like Kindle, Alexa, Amazon Video, and the Mobile Application. We’re a diverse international team made up of engineers, developers, administrators and managers. Furthermore, we’re obsessed with operational quality, security, reducing cost, increasing availability and keeping the largest eCommerce infrastructure purring.

This role is unique to Amazon and offers excellent career opportunities. Our worldwide fleets serve 10s of billions of customer requests per day through Amazon retail websites, Kindle, Amazon instant video, Amazon subsidiaries and more, giving you a unique scale of impact opportunity for your career. You will need to demonstrate great passion for customers, agility, and adaptability in the face of fast changing business requirements and innovation across the company.

As a Technical Program Manager you will require technical vision, ability to dive deep into problems and excellent verbal and written communication skills. You will have a strong understanding of internet technologies and protocols and a passion for building and operating technology systems at scale. You will have a strong understanding of build and deployment pipelines as well as operations monitoring pipelines. You will have proven abilities in leading multi-discipline engineering teams without direct authority. You will demonstrate creativity in identifying, scoping and building innovative tools to solve our unique operations problems.

About the team

We own connecting Amazon worldwide websites and other experiences such as Kindle, Amazon Video, and Alexa to the internet, as well as ensuring the highest level of availability, security and privacy of the web services that power the experience we deliver to our customers worldwide. We abstract, centralize and optimize the infrastructure management from individual service teams and operate 120+ Tier-1 services on behalf of teams in the Worldwide Amazon Stores org. We own the routing layer built on top of AWS technology that connects traffic at low latency and protects the web services against malicious robot and DDoS attacks.

Basic qualifications

- Experience in technical product or program management

- Experience in software development

- Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management

- Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred qualifications

- Experience working directly with engineering teams

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.