Technical Program Manager (TPM), RDPI Global Engineering Hardware Development

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you'll fit right in here at Fulfillment Technologies & Robotics. We are a smart team of doers who work passionately to apply leading edge advances in robotics and software to solve real-world challenges that will transform our customers' experiences in ways we can't even imagine yet.

The Robotics Delivery and Packaging Innovation (RDPI) Global Engineering Hardware Development team drives product development for advanced packaging and sortation automation solutions throughout the Concept, Alpha, and Beta phases of the Product Development Process (PDP). In this role, you will be responsible for end-to-end ownership of hardware development programs, managing development schedules, prioritizing workstreams, and coordinating deliverables with both upstream planning and downstream production teams to ensure seamless transitions between PDP phase gates.

As a Hardware Development Technical Program Manager, you will enable engineering disciplines to focus on design and testing by leading technical reviews, tracking progress against functional requirements, owning key milestone reviews and maintaining a robust risk management framework that proactively identifies and mitigates potential issues before they impact schedules or deliverables. You will partner with Engineering Technical Leads and Product Management Teams to influence the development process and deliver transformative solutions by balancing schedule constraints, technical requirements, and cost optimization, while focusing on the long-term success and adoption of our innovations.

This role requires a unique blend of technical depth, program management expertise, and leadership skills to successfully drive hardware development programs from concept to completion while maintaining strong alignment with business objectives and customer needs. You are expected to work independently with a strong sense of ownership in a complex, fast-paced, and high-ambiguity environment where multi-tasking is required.

Key job responsibilities

Product Development Leadership

- End-to-end ownership of hardware development through Concept, Alpha and Beta phases

- Drive technical reviews and milestone completions

- Manage development schedules and prioritize workstreams

- Coordinate seamless transitions between PDP phase gates

Technical Program Oversight

- Track progress against business and functional requirements

- Lead key milestone reviews in Concept, Alpha, and Beta phases at the Executive Leadership level.

- Manage program resources and capacity planning

- Drive cost optimization without compromising schedules

Risk Management

- Maintain robust risk tracking and mitigation frameworks

- Evaluate and escalate risks appropriately

- Coordinate cross-functional risk response

- Own risk documentation and reporting to RDPI Leadership

Stakeholder Management

- Partner with Engineering Technical Leads and Product Management Teams

- Facilitate cross-functional collaboration across Hardware, Controls, Software, Test Engineering, Reliability, and Deployment teams

- Drive effective communication across all levels

Execution Framework

- Maintain integrated schedules in program management tools

- Track milestones and dependencies

- Manage resource allocation and constraints

- Own weekly/bi-weekly program reviews

- Prepare and present at Global Engineering Monthly Business Reviews

- Maintain program documentation and metrics

- Contribute to Product Roadmap key milestones reporting

A day in the life

As a Hardware Development TPM in RDPI Global Engineering, you'll lead daily stand-ups with Hardware, Controls, Software, Test Engineering, Reliability, and Product Management teams to track progress against functional and non-functional requirements and remove blockers. You'll facilitate technical milestone reviews where Engineering teams present data-driven recommendations enabling leadership go/no-go decisions. Your primary customers are RDPI Leadership who depend on your program insights for investment decisions, engineering disciplines who need schedule clarity and obstacle removal, and Amazon's fulfillment network operations teams who will deploy your automation solutions. You'll solve ambiguous challenges like managing accelerated schedules, influencing trade-off decisions against Product Development Process, resolving cross-functional conflicts, driving cost optimization while maintaining quality, and establishing program management frameworks in newly formed programs lacking structure.

About the team

The RDPI Global Engineering Hardware Development team drives innovation in packaging and sortation automation that transforms how Amazon delivers to customers worldwide. We're a collaborative team of TPMs, Hardware Design Engineers, Controls Engineers, Systems Engineers, Test Engineers, and Reliability Engineers united by a mission to develop sustainable, scalable automation solutions that reduce cost to serve while improving customer experience. Our culture emphasizes ownership, technical depth, and long-term thinking-we design solutions meant to operate for 10-15 years across hundreds of fulfillment centers. We thrive in ambiguity, moving quickly from concept to prototype while maintaining rigorous engineering standards. We celebrate diverse perspectives, encourage healthy debate, and commit fully once decisions are made.

Basic qualifications

- 5+ years of technical product or program management experience

- 7+ years of working directly with engineering teams experience

- 5+ years of technical program management working directly with software engineering teams experience

- Experience managing programs across cross functional teams, building processes and coordinating release schedules

- Bachelor's degree in mechanical engineering, electrical engineering, or an equivalent engineering science

- Experience advising Senior Managers and Directors on technical program strategy

- 6+ years of experience designing and/or supporting robotics or automation systems

- Experience operating independently with limited guidance in highly ambiguous environments where business problems, program strategy, and technology solutions may not yet be defined

Preferred qualifications

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

- Master's degree in Mechanical or Electrical Engineering or a related field

- Experience with product lifecycle management (PLM) or End-of-Life Management

- Experience managing technology programs through significant scaling challenges in fulfillment or manufacturing environments

- Experience managing new hardware implementation projects from concept through Alpha phases

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, MA, Westborough - 148,700.00 - 201,200.00 USD annually