Site Supervisor
Confirmed on the employer's own hiring board on Oct 29, 2026. First seen by Alion on Sep 14, 2026. Amentum scores B on the Alion truth index.
We have an exciting opportunity for a Site Supervisor in Duluth, MN.
The Site Supervisor is responsible forthe overall operational aspects of an assigned Applicant Support Center (ASC) location.
This location is not a regularly operating facility. They operate a select few days per month. This position is not regular full time or regular part time. This is a casual/on call position.
Compensation: $28.00/ hour (SCA position)
*This is an hourly, overtime-eligible position that falls under the Service Contract Act (SCA). In accordance with the Health and Welfare provisions of the SCA, and in addition to your base hourly rate, you may be eligible to receive an additional health and welfare payment for each hour you work to ensure compliance with the minimums set forth by the act. The amount you are entitled to receive will vary depending upon the fringe benefits you select now and in the future.
On call employees are eligible for retirement savings plan (401k) and the Employee Assistance Program (EAP).
Responsibilities
Supervises staff consisting of Biometrics Technician(s) (BT), Receptionistand/or Tiger Team BTs, if assigned.
Reports directly to Regional and/or Deputy Regional Manager.
Supervises the day-to-day duties of the ASC, including administration, property control, logistics,facility maintenance, safety, security, customer service, daily production and staffing as required by the contract.
Oversees and monitorsall Biometrics capture, IDP, and Biometrics processes by observation and/or participation.
Manages staff scheduling to maximize the ASC’s designated capacity.
Prepares and submitstimelyand accuratereports to the PMO. This includes the Weekly Production Report and Customer Service Reporting (Management Control System), employee timesheets, training records and evaluations, quarterly inventory of Government Furnished Property (GFP), Application Support CenterIncident Reports(AIR), and other documents as may be necessary or requested.
Conducts training for all new ASC personnel using the Standard Operating Procedure (SOP) and other training tools and documentation.
Provides leadership, guidance, motivationand career development assistanceto ASC employees.
Ensures adherence to company and Program workplace policies. Utilizes an EmployeeContact Record to conduct periodic counseling and coordinates with Regional Management and PMO HR on resolution of personnel behavior or performance issues.
Maintains close coordination with the Regional Managers and Operations Coordinator.
Maintains a professional and cooperative relationship with the USCIS Manager and all other USCIS personnel.
May perform IDP duties if assigned, after receiving Final Suitability Clearance and completing training.
Performs Biometrics Technician, Receptionist, and IDP functions as needed.
Able to perform all reception and administrative duties of the Receptionist andmay act as a substitute for the Receptionist.
Maintains the necessary supply levels and manages supply costs for the efficient and continuous operation of the ASC.
Maintains all documents and records requiredfor the administration of the ASC.
Submits timelyrecruiting and employment documents as required.
Performs other related duties as assigned or requested.
Minimum Qualifications
High School Diploma or equivalent.
Must be able to obtain and maintainfacility credentials/authorization. Note: US Citizenship is requiredfor facility credentials/authorization at this work location.
2-3 years of relevant experience such as customer service, administrative supportor call center with at least 1yearof experience in a supervisory roleor a minimum of 1year experience at an Applicant Support Center.
All requirements will have the Site Supervisor standing or walking 70% to 75% of each shift while engaged in repetitive motions while performing all assigned duties.
Must successfully complete all required training upon being hired.
Preferred Qualifications
Valid Driver’s License as there may be requirements for mobile routes.
Compensation Details:
$28.00The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.
Benefits Overview:
Our health and welfare benefits are designed to support you and your priorities. Offerings include:
Health, dental, and vision insurance
Paid time off and holidays
Retirement benefits (including 401(k) matching)
Educational reimbursement
Parental leave
Employee stock purchase plan
Tax-saving options
Disability and life insurance
Pet insurance
Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.
Original Posting:
09/14/2026 - Until FilledAmentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.