Manager, Client Delivery - Sofia, Bulgaria
Confirmed on the employer's own hiring board on Oct 13, 2026. First seen by Alion on Sep 21, 2026. AML RightSource scores B on the Alion truth index.
Job Description:
About the Position
As a Manager within our Financial Crime Compliance Delivery Team, you will be responsible forleading a team of analysts by providing the coaching and oversightneeded to ensure all projects meet organizational and client objectives.
This position requires work onsite in our office in Sofia.
A successful candidate will utilizemanagement skills and Compliance expertiseto oversee the day-to-day operations of client engagementsand ensure that engagementKPI’s are achieved with quality and within project timelines. The ability to identifyrisks and manage downward and upward communication is required.
Experience working in a dynamic, high-growth environmentwhere an eye for process improvement and optimization is key.
Primary Responsibilities
Manage a team of 25+ analysts
Identifytop talent among the team and coach and develop leaders into Senior Analystroles.
Interact regularly with major clients to strengthen the partnership, report results, and identifynew opportunities for services provided.
Oversee the team's production and results, seeking opportunities for improved efficiency and streamlined processes and conduct quality control reviewas necessary.
Provide production/service reporting to senior leadership and clients.
Contribute to strategic initiatives within the Managed Services practice in partnership with senior leaders.
Required Qualifications
Bachelor’s Degree with 4- 5 years or more of Anti-Money Laundering (AML), or KYC Management experience
German Language Proficiency (C1 level)
Ability to lead projects, develop timelines, coordinate project teamsand implement action items during a project's life.
Experience in transaction monitoring
Experience in KYC processing within corporate or investment banking environments
Proven people management skills and decision-making capabilities.
Ability to multi-task, work independently and as part of a team, establishingcooperative and collaborative working relationships.
Preferred Qualifications
Professional Certification(CAMS)
Experiencein a consulting or managed service environment
Master’s degree
Entrepreneurial mindset with a proactive approach to change and improvement.
Strong collaboration and communication skills, with the ability to influence and contribute ideas.
AML RightSource is committed to fostering a diverse work environment and is proud to be an equal opportunity employer. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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