Global IT Senior Staff Engineer (Virtualization & Containerization)

• Act as the primary owner of OpenShift and VMWare virtualization infrastructure services globally
• Define and maintain service strategy, architecture, and lifecycle in alignment with enterprise IT, local Operation IT teams and business objectives
• Establish and monitor SLAs, KPIs, and OLAs with external partners to ensure high availability, performance, and compliance
• Lead service reviews, audits, and continuous improvement initiatives with the external provider
• Drive incident and problem management escalations, root cause analysis, and resolution planning
• Collaborate with cybersecurity teams to implement security controls, patching, and vulnerability management
• Design and evolve scalable, secure, and resilient OpenShift container platforms and virtualization environments (e.g., VMware, Hyper-V, KVM)
• Contribute to budget planning, cost optimization, and capacity forecasting for infrastructure services

What we look for

• Bachelor’s or Master’s degree in Computer Science, Information Technology or related field
• Minimum 5+ years of experience in IT infrastructure, with strong experience in conceptual work and defining technical approaches.
• Deep expertise in OpenShift/Kubernetes, container orchestration and/or virtualization platforms (e.g., VMware vSphere, Proxmox, Red Hat Virtualization)
• Proven experience managing external service providers in a global enterprise environment
• Profound understanding ofIT infrastructure core technologies, e.g. storage, backup, networking
• Understanding of ITIL, DevOps and Agile methodologies
• Project management skills for Network & Datacenter design/built projects
• Excellent communication, negotiation, and stakeholder management skills
• Ability of working in globally distributed matrix organizations
• Excellent command of oral and written business English

Please contact Ronald Heon Lon Yip for further information via [email protected] or +60 (4) 3053363.