Software Engineer (Production Support)

Software Engineer (Production Support)

Contract type: B2B

Rate: 150-200 PLN/hour

Work Mode: hybrid with on-site presence required approximately 6-8 times per month (Kraków)

Position Overview:

As a Production Support Engineer, you will primarily focus on supporting critical billing and payments services across multiple regions.

Your day-to-day responsibilities will include L2/L3 production support, service management, quality assurance, security patching, and consultancy. You will also contribute to activities such as change management, risk and control, design, testing, and business analysis.

In this role, you will play a key part in maintaining service health, stability, and sustainability, working collaboratively within a team where teamwork and communication are essential.

Key Responsibilities:

• Production engineering work consisting of: support, maintenance and service management activity of billing and payments services.

• Maintain and manage distributed systems, servers (Linux and Windows), middleware layers such as Microsoft IIS, in memory solutions such as Hazelcast, containers at Kubernetes or cloud technologies such as Google Cloud Platform.

• DevOps related work in building and supporting CICD pipelines.

• Application, business process and data intelligence while supporting day-to-day Operations and Operations processes using related application. Organise and manage change activity (scoping the change work, planning its implementation), fulfil arrangements with impacted interfacing parties, assessment of service/customer impact.

• Data analysis and building business data intelligence in the environment of Microsoft SQL and Oracle

Requirements:

• Master's degree and standing experience in the area of Production Support (L2/L3).

• Working DevOps experience while managing configuration and pipelines.

• Experience working with MS SQL, Oracle DB, configuration of Windows Server, Microsoft IIS, Hazelcast, Kubernetes, docker and managing containers at GCP.

• Knowledge of Linux, bash, Git, Jenkins, Splunk, virtualization and containerization.

• Familiar with Agile tools such as (GitHub, Confluence and Jira).

We Offer

• Opportunity to work in an international environment

• Involvement in strategic projects

• Private healthcare (LuxMed)

• MultiSport card

Why apply for an Antal job offer?

When your application is successful, you will be supported by a dedicated Consultant who will stay in regular contact with you (via email or phone), help you prepare for interviews with your future employer, and ensure a smooth and professional recruitment process.

About Antal

Antal is a leading recruitment and HR advisory company, present in Poland since 1996 and later expanded to the Czech Republic and Hungary. Across the CEE region, we employ around 150 professionals who deliver a full range of services - from specialist and executive recruitment, employee outsourcing and HR consulting, to employer branding and market research.

Our division-based structure combines deep industry expertise with functional specialisation, enabling us to provide tailored solutions for companies in every sector. We act as a trusted partner for both employers and candidates, sharing our knowledge and guiding them through every stage of the talent journey. We connect exceptional people with the right opportunities and help organisations build successful teams.

Discover our latest job openings: https://en.antal.pl/candidates

Follow us on LinkedIn: https://www.linkedin.com/company/antalpoland