Training Operations Manager | 2:00 PM–10:00 PM

Training Operations Manager | 2:00 PM-10:00 PM

For our client, an international organization, we are looking for an experienced Training Operations Manager to join a newly developing global Training Operations team.

This is a hybrid leadership and expert role, combining people management with hands-on responsibility as a Subject Matter Expert and Process Owner. You will work closely with international stakeholders and play a key role in ensuring that training processes are effective, compliant and audit-ready.

Your responsibilities:

• Lead and support a small, globally distributed Training Operations team.
• Act as a Subject Matter Expert and Process Owner for key training processes.
• Manage, maintain and continuously update training content and related processes.
• Ensure training procedures and documentation meet required quality and compliance standards.
• Act as a key point of contact during audits, working directly with auditors and representing the Training Operations area.
• Cooperate with multiple international stakeholders and confidently represent the team and its processes.
• Support the development of a newly built Training Operations function and help shape ways of working.
• Identify opportunities for process improvement, automation and the use of AI within Training Operations.
• Support the development and knowledge sharing within the team.
• Participate in occasional international business travel (approximately 5-10%).

What we are looking for:

• Experience in Training Operations, Learning Operations, Learning Administration or a similar area.
• Experience working in an audited, compliant or regulated environment.
• Practical experience supporting audits and cooperating with auditors.
• Experience acting as a Process Owner, SME or taking ownership of complex operational processes.
• Previous experience in people management or team coordination.
• Strong stakeholder management and communication skills.
• Confidence and assertiveness when working with senior stakeholders.
• Experience managing and maintaining training content and processes.
• Very good command of English.
• Availability to work 2:00 PM-10:00 PM.
• Willingness to travel internationally approximately 5-10% of the time.