System Engineer- Day 2

Responsibilities:

• Provide Day 2 operational support for mission-critical applications and platform services

• Investigate incidents, perform troubleshooting, root cause analysis (RCA), and issue resolution

• Support production deployments, rollback activities, and post-deployment verification

• Monitor system health, application performance, logs, and operational alerts

• Collaborate closely with infrastructure, application, cybersecurity, DevOps, and operations teams

• Support disaster recovery (DR), system recovery, and business continuity activities

• Participate in standby and after-office-hour support when required

• Ensure compliance with operational procedures, governance, and security policies

DevOps & CI/CD Engineering

Build, maintain, and optimize CI/CD pipelines for:

• Source code management and branching strategies

• Code quality scanning

• Static Application Security Testing (SAST)

• Software composition analysis / dependency scanning

• Container image vulnerability scanning

• Automated build and packaging

• Application containerization

• Automated testing integration

• Deployment artifact generation

• Release management and deployment automation

Container & Platform Management

• Deploy, configure, and manage containerized applications using: Docker, Podman, Kubernetes

• Support deployments and operations for: React applications, Node.js applications, Spring Boot applications

• Container troubleshooting and performance tuning

• Resource optimization

• Kubernetes cluster support

• Secrets management

• Ingress configuration

• Scaling and deployment management

System Engineering & Administration

• Maintain middleware and application platform configurations

• Support Linux and Windows server environments

• Perform system patching, preventive maintenance, and configuration updates

• Manage environment configurations across DEV, SIT, UAT, and Production

• Support certificate renewal and secure connectivity setup

• Maintain deployment scripts, automation scripts, and operational tools

Monitoring & Reliability Engineering

• Configure and maintain monitoring dashboards, alerts, and health checks

• Monitor system availability, application performance, and resource utilization

• Perform log analysis and troubleshooting using centralized logging tools

• Identify improvement opportunities to enhance system reliability and operational stability

Documentation & Compliance

• Prepare and maintain System architecture documentation, Deployment procedures, Operational runbooks, Troubleshooting guides and SOPs and technical reports

• Support security compliance reviews, audit activities and operational assessments

Requirements:

• Diploma or Bachelor’s Degree in Computer Science, Information Technology, Software Engineering, Computer Engineering, Or related disciplines

• Minimum 3 years of relevant experience in Software/System Engineering, DevOps Engineering, Application Support, Production Support and Platform/System Administration

• Experience supporting enterprise or mission-critical systems is highly preferred

• Experience in government or large-scale enterprise environments will be advantageous

• Strong knowledge and hands-on experience in: Linux administration, Application deployment and troubleshooting, CI/CD pipeline implementation, Container technologies and orchestration

• Hands-on experience with GitLab CI/CD, Jenkins, Docker, Podman, Kubernetes and Git

• Familiarity with React, Node.js, Spring Boot

• Experience in Bash scripting, Python, PowerShell and Shell scripting

• Experience with tools such as eG Enterprise, Prometheus, Grafana, Nagios, Zabbix

• Database knowledge and understanding of SQL databases, NoSQL databases, Basic database troubleshooting and query analysis

• Knowledge of Secure system hardening, Cybersecurity best practices, Vulnerability management, Secure CI/CD practices, Certificate and secrets management

• Candidates with experience in the following areas will have an added advantage: VMware or virtualization technologies, Kafka or messaging technologies, API integration and middleware support, High Availability (HA) and Disaster Recovery (DR) environments

• Government project operational support

• ITIL incident/problem/change management processes

• Container security and image scanning tools

• SonarQube or code quality tools

Soft Skills

• Strong analytical and problem-solving abilities

• Good communication and stakeholder management skills

• Ability to work independently under pressure

• Strong teamwork and collaboration mindset

• Good documentation and reporting skills

• Ability to manage operational incidents in a fast-paced environment

• 24/7 operational support environment

• Standby and after-office-hour deployment support may be required

• Collaborative environment involving infrastructure, cybersecurity, application, and operations teams

If you are keen, please email your updated resume to [email protected]

EA License no.14C7275/Registration no. R1434860

Please take note that only shortlisted candidate will be contacted. Thank you.

Skills

React Javascript, Government, Compliance Procedures, scientific software, Computer Engineering, out-of-hours support, Service Recovery, Operational Delivery Teams, Incident Investigation, Mission Critical Systems, Production Deployment, Operational Support, application performance, Bash/Shell/PowerShell, Hands-On Experience, Docker