Personal Lines Account Manager
Confirmed on the employer's own hiring board on Oct 29, 2026. First seen by Alion on Oct 29, 2026.
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An established insurance brokerage in Etobicoke is seeking a RIBO-licensed Personal Lines Account Manager to join a collaborative team of six to seven account managers.
You will manage approximately 1,000 house accounts, provide excellent client service, remarket policies, and identify opportunities to grow existing home and auto business.
Key Responsibilities
- Service and manage an established portfolio of personal lines home and auto accounts.
- Handle policy changes, renewals, coverage inquiries, and client requests.
- Remarket policies to identify competitive rates and coverage options.
- Generate new and expanded business through cross-selling home and auto insurance.
- Maintain accurate records using Applied Epic and insurer portals.
- Build strong relationships with clients and insurance markets.
Requirements
- Active RIBO licence in good standing.
- Ideally, 3-5 years of personal lines brokerage experience.
- Hands-on experience with Applied Epic and insurer portals.
- Strong knowledge of personal lines, remarketing, and client service.
- Excellent communication and telephone etiquette.
- Consistent employment history and a commitment to long-term growth.
Assets: CAIB/CIP education, high-net-worth personal lines experience, and Portuguese language skills.
Compensation and Benefits
- Base salary of $55,000-$70,000
- 15% commission on eligible new and expanded home and auto business; renewals are excluded.
- Training and support to develop market knowledge.
The brokerage works with markets including Wawanesa, Intact, Aviva, Definity, CAA, SGI, Hagerty, and various MGAs.
At Aplin - together with our brands CompuStaff, Impact Recruitment, and Vantix Systems - we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers. Accommodation is available upon request throughout all stages of the recruitment process.