Office Manager

Step into the engine behind the operations. At APM Terminals’ North America Headquarters in Charlotte, you won’t just be doing a job, you’ll help shape the strategy, performance, and future of terminal operations across the U.S.

From finance and HR to commercial and transformation initiatives, this is where ideas turn into action. You’ll collaborate with leaders and teams across multiple locations to drive results, support innovation, and strengthen global trade operations from the inside out.

This is where strategic thinking meets real-world impact, and where your work influences an entire region.

Why you’ll love it here

• Work at the center of decision-making for North America.
• Partner with leaders across multiple terminals and functions.
• Drive strategic initiatives that shape operations at scale.
• Continuous improvement mindset, where curiosity is encouraged, root-cause problem solving is valued, and making things better every day is part of how we win.

About APM Terminals

At APM Terminals, a global leader in port and terminal operations, we enable global trade and drive sustainable growth. What drives us forward is a mindset of always improving, observing how work happens, identifying what creates value, and removing what gets in the way.

We constantly look for smarter, simpler, and safer ways of operating. If you thrive in environments where people value learning and are committed to continuously improving daily operations, join us and be part of our journey.

What We Can Offer

At APM Terminals, we foster a dynamic learning and training culture that empowers our employees to excel. Our commitment to improvement is driven by Lean principles, ensuring that every team member has the opportunity to develop their skills and advance their careers. Experience a diverse, multinational workplace where your operational insights directly influence how we work.

• A hybrid role combining ownership of the Charlotte workplace experience with trusted executive support.
• Exposure to senior leadership as well as regional and global stakeholders.
• Opportunities to improve office processes and help make day-to-day operations simpler and more efficient.
• A role with broad interaction across People Function, IT, procurement, terminal leadership, and external partners.

Key Responsibilities

• Lead day-to-day office operations, ensuring the Charlotte workplace is safe, organized, welcoming, and equipped to support colleagues effectively.
• Coordinate facilities and vendors, including building management, maintenance, access control, cleaning, catering, security, supplies, and workplace technology.
• Manage workplace administration, including office expenses, invoices, purchase orders, shared resources, records, and administrative trackers.
• Support the employee experience by coordinating onboarding logistics, office communications, employee engagement activities, town halls, events, and visitor programs.
• Provide trusted executive support to the Head of Concession Excellence, proactively managing a complex calendar, competing priorities, meetings, and key commitments.
• Coordinate leadership activities across regional and global stakeholders, including agendas, presentations, briefing materials, meeting actions, and follow-ups.
• Manage travel and confidential administration, including domestic and international travel, itineraries, expenses, correspondence, and sensitive information.

What We Are Looking For

• Continuous improvement mindset: Someone who is curious about how work gets done and motivated to make meaningful, sustainable improvements over time.
• Relevant experience: 3 to 5 years of experience in office management, executive assistance, or a combined administrative role.
• Executive support capability: Proven experience supporting a senior leader and managing a complex calendar, including coordination across multiple time zones.
• Office operations expertise: Experience managing vendors, budgets, and facilities, with working knowledge of health and safety practices in an office environment.
• Digital proficiency: Strong Microsoft 365 skills, including Outlook, Teams, Word, Excel, and PowerPoint.
• Communication and discretion: Excellent written and verbal English communication skills, with the professionalism and discretion required to handle sensitive information and interact with senior stakeholders.
• Global perspective: Experience in a global, matrixed organization is preferred, ideally within logistics, maritime, ports, or a related industry. An associate or bachelor’s degree, or equivalent professional experience, is preferred.

Salary: $65,000-$75,000

Benefits: Full time employees are eligible for Health Insurance, Paid Time Off, and 401k Match

Notice to Applicants Applying to Positions in the United States

Applicants must be authorized to work for any employer in the U.S.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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