Coordinator - Operations

The Operations Coordinator (or Operations Executive) role at Apollomedics Super Speciality Hospitals in Lucknow focuses on managing daily hospital functions, cross-departmental coordination, and administrative compliance.

Key Responsibilities

• Day-to-Day Operations: Coordinate daily operational workflows across clinical, nursing, billing, front office, diagnostics, housekeeping, and security departments.
• Patient & Process Management: Ensure smooth patient flow, handle attendant/patient concerns, and monitor service quality and turnaround times.
• Compliance & Audits: Support internal audits, facility management standards, and adherence to hospital policies and SOPs.
• Reporting & Documentation: Maintain operational records, track service requests, and prepare MIS and performance reports.
• Vendor & Resource Support: Assist in managing inventory or vendor coordination and support workforce/manpower deployment.

Required Qualifications & Skills

• Education: Graduate in any discipline; an MBA or PG Diploma in Hospital/Healthcare Management is typically preferred.
• Experience: Generally requires 2 to 5 years of experience in hospital operations or healthcare administration (such as previous roles in operations or patient care services).
• Core Skills: Strong communication and interpersonal abilities, problem-solving skills, basic MS Office/Excel proficiency, attention to detail, and the ability to work in a fast-paced 6-day hospital environment.