Software Quality Assurance Engineer

About AppliedVR

AppliedVR is unleashing the power of Immersive Therapeutics (ITx), a new category of medical devices that harness the unique properties of virtual reality (VR) to treat some of the most debilitating chronic conditions. AppliedVR creates non-pharmacologic, non-invasive VR medical devices for in-home therapeutic use. AppliedVR’s flagship product, RelieVRx®, is the first FDA-authorized VR device for chronic lower back pain, earning unique CMS recognition and commercial payer coverage. We believe in the power of people. We honor our differences and elevate each other’s voices. As a fully remote/work-from-home company, we may not be under the same roof, but we‘re connected every step of the way via our: 1) core values-we are empathetic, evidence-based, and entrepreneurial; 2) shared mission-solving pain through immersive therapeutics; and 3) our vision-a virtual-reality pharmacy in every home.

Learn more about AppliedVR, headquartered in Los Angeles, at appliedvr.io.

Job Description

AppliedVR is looking for a mission-driven Software Quality Assurance Engineer with a passion for transforming healthcare through innovative technology to support our quality assurance and regulatory compliance efforts. Reporting to the Director of QA/RA within the Quality Assurance and Regulatory Affairs department, and working closely with Product and Engineering stakeholders, the focus of this role will be providing critical quality assurance oversight to ensure that our products are safe, effective, and compliant.

Roles & Responsibilities (are not limited to the following):

• QMS Strategy: Establish and maintain software quality assurance processes, and controls to ensure compliance with FDA regulations, IEC 62304, and established standards.
• Cross-Functional Leadership: Act as the Quality partner across Product, Engineering, and SQE teams to drive consistent understanding, adoption, and adherence to QMS requirements from pre-market development through post-market release.
• Design and Development: Support the design and development lifecycle deliverables to ensure compliance to existing procedures, and maintaining the Design History File (DHF/DDF), Medical Device File (MDF), and traceability matrices per FDA 21 CFR 820.
• Risk Management: Lead risk management lifecycle activities, including authoring and maintaining Risk Management files and Hazard Analyses in accordance with ISO 14971.
• CAPA Leadership: Own CAPA investigations from root cause to timely, effective resolution.
• Continuous Improvement: Drive updates to procedures, work instructions, forms, and related systems to optimize business efficiency.
• Systems & AI Innovation: Support the implementation and continuous improvement of eQMS tools, including AI-enabled solutions and Model Context Protocol (MCP), to automate routine workflows and enhance data accessibility while maintaining regulatory compliance.
• Tool Administration: Manage the setup, maintenance, document routing, and approvals within the eQMS system to support team requests.
• Audits & Inspections: Support internal and external audits, including FDA inspections and Notified Body audits, and assist in preparing comprehensive responses to observations.
• Post-Market Quality: Collaborate cross-functionally to investigate and resolve complaint-related software issues and drive corrective actions.

Experience & Qualifications Preferred

• Bachelor’s Degree in Computer Science, Software Engineering, Electrical Engineering, or related technical discipline
• 5+ years of software product development experience within the healthcare, medical device, or digital health/digital therapeutics space; working knowledge of Agile methodologies is preferred
• Experience with medical device development under FDA 21 CFR 820, ISO 13485, ISO 14971, IEC 60601, and IEC 62304 strongly preferred
• Proven track record in risk management, CAPA ownership, and internal/external auditing processes
• Six Sigma Green Belt or Black Belt certification (or equivalent process improvement experience) preferred, to support continuous process improvement efforts.
• Proficiency with Propel (or similar eQMS), JIRA, Confluence, and Google Workspace
• Knowledge of AI-powered productivity workflow automation and familiarity with MCP, APIs, and data integration.
• A quality mindset; strong attention to detail, with a solution-driven mindset and a high degree of accountability
• Demonstrated ability to work cross-functionally and effectively communicate quality assurance requirements and expectations to non-quality stakeholders in a medical device work environment.
• Excellent organizational and written/verbal  communication skills
• Ability to work autonomously, remotely, in a dynamic, fast-paced environment

Location

Anywhere in the US. This role requires approximately 10% travel or less for team meetings, audits, or site visits as needed.

Compensation

The salary range for this position is $125,000 to $155,000.   The salary range describes the minimum to maximum base salary range for this position across all US locations. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to relevant qualifications, depth of experience, skill set, certifications, training, education, and specific work location. The compensation packages may be adjusted based on candidate work location, due to differences in the cost of living for the given location.  Your recruiter can share more about the specific salary range during the hiring process.

• Employee benefits include medical/dental/vision healthcare benefits, 401k retirement plan with a 4% employer match, employer-paid life insurance and long-term disability benefits, employee assistance program, remote work stipend and car allowance (for field reps only). 
• We offer the following paid time off programs:
• Flexible Time Off for vacation
• 11+ paid holidays per year
• Sick time is accrued at one hour for every 30 hours worked.  
• Accrual is capped at 72 hours.
• Up to 12 weeks of paid parental leave for new parents
• For more information on the position and benefits, please visit https://www.appliedvr.io/careers.

Our Thoughts on Inclusion and Belonging

AVR believes that inclusion and belonging among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a wide variety of backgrounds. We are committed to providing an environment of mutual respect where equal opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.  

To comply with the American with Disabilities Act and other applicable laws ensuring equal employment opportunities to qualified individuals with a disability, reasonable accommodations are made for the known physical or mental limitations of an otherwise qualified individual with a disability unless such accommodations create an undue hardship on our company.

Our Thoughts on Inclusion and Belonging

AVR believes that inclusion and belonging among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a wide variety of backgrounds. We are committed to providing an environment of mutual respect where equal opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.  

To comply with the American with Disabilities Act and other applicable laws ensuring equal employment opportunities to qualified individuals with a disability, reasonable accommodations are made for the known physical or mental limitations of an otherwise qualified individual with a disability unless such accommodations create an undue hardship on our company.