Manager, Assurance Professional Practice Group Operations
Confirmed on the employer's own hiring board on Oct 30, 2026. First seen by Alion on Oct 15, 2026. Aprio scores B on the Alion truth index.
Job Summary
Aprio is seeking an Operations Manager to join the Professional Practice Group and lead the governance, administration, and continuous improvement of critical operational processes and systems spanning multiple business units. In this role, you will own the day-to-day stewardship of platforms supporting intake, conflicts, client relationship management, risk, ethics, and vendor management while driving cross-functional initiatives that strengthen execution, control, and scalability across the firm. You will develop and enforce operational policies, manage legal and licensing workflows, and serve as a trusted resource to executive leadership on operational priorities and emerging risks. This is a high-impact opportunity for a process-driven professional who excels at the intersection of operations, compliance, and technology stewardship.
What You'll Gain/ Impact
Opportunity to own and shape firm-wide operational processes and governance with visibility across multiple business units.
Direct exposure to executive leadership through regular communication of priorities, risks, and strategic recommendations.
Ability to build scalable process frameworks, controls, and standards that drive consistency and performance across the firm.
Experience leading cross-functional initiatives from scoping through implementation and post-implementation review.
Platform to develop deep expertise across enterprise systems supporting intake, conflicts, CRM, risk, ethics, and vendor management.
Key Responsibilities
Oversee the daily operation, governance, and continuous improvement of assigned operational processes and software platforms across business units.
Establish process standards, ownership, controls, documentation, and service expectations for assigned operational workflows.
Lead cross-functional operational projects and initiatives from scoping and planning through implementation, adoption, and post-implementation review.
Manage legal, licensing, and related compliance workflows to support timely, accurate, and documented completion of requirements.
Administer assigned software platforms, including business requirements, configuration coordination, testing, issue resolution, access governance, and enhancement prioritization.
Draft, maintain, communicate, and enforce policies, procedures, and operating standards within the role's area of responsibility.
Monitor operational, compliance, vendor, and reputational risks; recommend controls and coordinate corrective actions with appropriate stakeholders.
Partner with business unit leaders and subject matter experts to align processes, resolve cross-functional issues, and support consistent execution.
Develop metrics and reporting to evaluate process performance, control effectiveness, service quality, and improvement opportunities.
Serve as a liaison to executive leadership by presenting operational priorities, risks, decisions, recommendations, and progress updates.
Maintain audit-ready process and system documentation and support internal reviews, external requests, and remediation activities.
Provide process guidance, training, knowledge sharing, and mentorship to junior staff and stakeholders
Candidate Qualifications
Bachelor's degree required; MBA or relevant professional certification preferred.
Five or more years of progressively responsible operations experience, including ownership of cross-functional processes, systems, or programs.
Experience leading operational projects and partnering with stakeholders across multiple business units.
Experience administering business applications and managing workflow, governance, compliance, legal, licensing, risk, or vendor-management processes.
Demonstrated ability to develop policies, define controls, document processes, analyze operational information, and communicate recommendations to senior and executive stakeholders.
Project Management Professional (PMP), PMI Agile Certified Practitioner (PMI-ACP), Lean Six Sigma Green Belt, Certified ScrumMaster (CSM), or Prosci/ACMP change management certification preferred