Sales Operations Manager, APAC

The Role

Reporting to the Director of Global Sales Operations, the Sales Operations Manager will directly support the regional sales leader and sales managers in managing communications, sales strategies and sales operations requirements. This position will also help maintain and facilitate key relationships with internal business stakeholders to streamline the activities that support the closing of strategic and/or material customer transactions. This key management contributor will have the opportunity to introduce and optimize best practices in the areas of Sales Operations, Strategic Account Management, and KPI/KPP measurements.

Responsibilities

• Work with the regional sales leader and sales managers on the overall strategic sales plans to execute on the established company’s objective
• Develop and implement best practices to improve efficiency and sales execution
• Support the sales team by working with back-office functions to ensure the deal flow is timely, efficient and aligned with the selling motion
• Leverage Salesforce as the single system of record to proactively monitor and maintain high levels of quality, accuracy, and process consistency in the sales team’s forecasting and planning efforts
• Manage quarterly business review (QBR) process for each regional team via cross functional alignment
• Support the forecasting review cadence for each region with the regional leader and other key stakeholders
• Identify productivity trends across the sales organization and use insights from reporting across systems to create and drive efficient processes and improve productivity
• Collaborate with sales leaders and other key individual within the organization to drive and support day-to-day departmental and cross-functional initiatives
• Support and provide input into the development of account plans, territory models and sales quotas for the business
• Other tasks as deemed necessary

Requirements

• 5+ years of management role in sales operations
• Outstanding facilitator for cross-functional thinking to define complex issues, generate ideas, influence thinking, and build consensus around decisions
• Strong analytical and financial skills anchored by natural, common-sense thinking
• Finely honed written and verbal communication skills driven by solid business logic and keen judgment
• Strong experience interacting with and presenting to senior leaders
• Strong project management, planning and organizational skills
• Self-motivated and able to independently structure and lead complex analyses
• Able to give and receive constructive criticism, especially when initiatives are off-track, over-budget and/or behind-schedule
• Excellent relationship-building and interpersonal skills with the ability to effectively inform, motivate, and organize a multi-person sales team
• Able to work effectively in a fast-paced, dynamic environment while staying highly organized and detail-oriented
• High level proficiency in Salesforce, Advanced Excel skills as well as experience building and using advanced analytics (Xactly, PowerBI, etc.)
• Bachelor’s degree