Accounts & Business Development Manager

Are you a strategic commercial leader with a proven track record of driving revenue and building high-impact client partnerships? APS Botswana is seeking an energetic, results-driven Account & Business Development Manager to serve as our commercial lead. In this role, you will be the face of the APS brand across Botswana, spearheading sustainable business growth, expanding market share and ensuring exceptional service delivery across our workforce and outsourcing solutions.

Key Responsibilities

• Business Development & Sales Growth: Create annual commercial growth plans, manage a healthy sales pipeline, lead high-value proposals/tenders, and achieve sales and revenue targets.
• Account Management & Client Retention: Serve as the primary contact for key accounts, lead client engagement meetings, manage contract renewals and secure long-term client loyalty.
• Strategic Planning & Financial Performance: Contribute to annual budgeting, monitor profitability performance, review monthly market growth and lead commercial pricing negotiations.
• Market Intelligence & Networking: Conduct competitor analysis, track local industry trends, and represent APS at high-level industry events, forums and employer networks to boost brand visibility.
• Client Service Excellence: Partner closely with internal recruitment and operations teams to guarantee that contract delivery and SLA metrics match your clients' expectations perfectly.

Qualifications & Experience:

• Education: A Bachelor's degree in Business Administration, Commerce, Marketing, Management, or a related field.
• Experience: 5 to 8 years of successful experience in Business Development, Sales Management, Account Management or Operational Leadership.
• Industry Insight: A strong understanding of workforce solutions, recruitment services, and outsourcing environments.
• Market Knowledge: Proven experience navigating the Botswana or wider Southern African corporate market is highly advantageous.
• Licence: A valid Driver's Licence is required.

Core Competencies:

• Exceptional negotiation, influencing, and commercial awareness.
• Advanced relationship-building, networking and customer service orientation.
• Strong analytical, problem-solving, financial forecasting and contract management skills.
• High professional integrity, confidentiality and the agility to manage multiple high-priority deadlines.

Closing date: 4 November 2026