Channel Manager

Purpose of the Job

Aramex is seeking a proactive and results-oriented Channel Manager to oversee our business partnerships and drive growth through effective collaboration and strategy. In this role, you will be responsible for developing and managing relationships with key accounts, optimizing business performance, and implementing strategies that align with Aramex's goals in the logistics and transportation sector.

Job Description

• Develop and execute business strategies to maximize revenue and expand Aramex’s market presence through partnerships.
• Identify, recruit, and onboard new business partners, ensuring alignment with Aramex’s business objectives and service offerings.
• Build and maintain strong relationships with existing clients, providing ongoing support, training, and resources to enhance their performance.
• Analyze business performance metrics to identify opportunities for growth and improvement, making data-driven recommendations for optimization.
• Collaborate with commercial and operations teams to create effective go-to-market strategies and promotional campaigns that support business partners.
• Conduct regular performance reviews with partners to assess progress against targets and provide feedback for continuous improvement.
• Stay informed about industry trends, competitor activities, and market developments to ensure Aramex remains competitive in business management.
• Prepare and present regular reports to senior management on business performance, challenges, and opportunities.
• Ensure compliance with Aramex’s policies and standards in all business activities.

Job Requirements - Experience and Education

• Bachelor’s degree in Business or a related field; MBA or relevant certification is a plus.
• 6+ years of experience in business management, business development, or sales within the logistics and transportation industry.
• Proficiency in CRM systems and Microsoft Office Suite.

Leadership Behaviors

Building Outstanding Teams

Collaborate & break silos

Execution & Accountability

External focus

Growth mindset

Inclusion

Innovation

Setting a clear direction

Simplification

Skills

Analytical Skills

Communication Skills

Interpersonal Skills

Leadership Skills

Negotiation Skills

Problem Solving

Relationship Building

Stakeholder Management

Strategic Thinking

Team Collaboration