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Salary
≈ $29k – $46k per year (Estimated)
Location
In office (United Kingdom)
Visa
Licensed UK visa sponsor
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 29, 2026. First seen by Alion on Oct 27, 2026. Arriva scores B on the Alion truth index.

Overview
Company
Impact
Profile match
Arriva is a European passenger transport company headquartered in Sunderland, England, operating bus, coach, rail and on-demand services in the UK and several other European countries. It employs around 35,000 people and carries more than 1.5 billion passenger journeys a year; its UK businesses include regional bus companies, the open-access rail operator Grand Central and the rail maintenance arm Arriva TrainCare. Hiring centres on trainee and qualified bus drivers, apprentice train drivers, PSV technicians and engineers, plus claims, procurement, bid management, occupational health and talent acquisition roles.

Administrative Assistant

Location: Crewe

Contract Type: Full Time, Permanent

Salary: £30,000

Join Our Team

We are looking for a highly organised and proactive Administrative Assistant to provide vital support to our Rail Services team.

This is an excellent opportunity for an experienced administrator who thrives in a fast-paced environment and enjoys working with a variety of stakeholders across the business.

As an Administrative Assistant, you will play a key role in ensuring the smooth day-to-day running of administrative functions, supporting colleagues and management teams, and helping to coordinate meetings, events, and business activities.

What You'll Be Doing

  • Providing general administrative support across the Rail Services team
  • Arranging travel bookings and related logistics
  • Preparing routine correspondence, reports, presentations, and meeting packs
  • Processing invoices and maintaining accurate records
  • Coordinating meetings, including room bookings, catering, and diary management
  • Assisting with event planning and organisation
  • Taking meeting minutes and tracking follow-up actions
  • Supporting management conferences and business events
  • Responding to ad hoc administrative requests from teams and managers
  • Identifying opportunities to improve administrative processes through digital tools and technology
  • Maintaining confidentiality and ensuring compliance with company policies at all times

What We're Looking For

Essential:

  • Previous experience in an administrative, office support, or business support role
  • Strong organisational and time-management skills
  • Excellent attention to detail and accuracy
  • Confident user of Microsoft Office 365
  • Strong written and verbal communication skills
  • Ability to handle confidential information with discretion
  • Self-motivated with the ability to prioritise workload and work independently
  • GCSEs (or equivalent) including English and Maths

Desirable:

  • Qualifications in Administration, Business Support, or a related discipline
  • Experience supporting multiple stakeholders in a busy environment

Application closing dates are indicative only. We will be reviewing applications and interviewing on an ongoing basis and may close the vacancy early once a suitable candidate is found.

Early applications are strongly encouraged.

At Arriva, we acknowledge the importance of our people's diverse experiences, talents, and cultures.

Embracing diversity and creating inclusion is a key component of our talent strategy.

The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.

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