IT Support (Software Management)

Asaba · 11 hours ago
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Salary
$4.8k – $5.2k per year (gross)
Location
In office (Jakarta)
Employment
Full-Time

First seen by Alion on Nov 10, 2026.

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Asaba

Originally distributing stationery products in 1962, ASABA GROUP was formed on May 1974. The GROUP has successfully transformed itself into a respected and reputable Indonesian company with strong business units excel in each establishment and market.
asaba.id · Jakarta · UTC+07:00 · Est. 1974

  • Providing first and second-line technical support to end-users, troubleshooting software-related issues and resolving them in a timely manner

  • Managing software installations, updates, patches and version control across the organization's IT infrastructure

  • Actively search and propose a new software product for needed in Business or support operational

  • Monitoring software performance and system health, identifying potential issues before they impact users

  • Documenting and maintaining detailed records of software assets, configurations and support tickets

  • Collaborating with IT team members to implement software solutions and rollouts to departments

  • Providing user training and technical guidance on software applications and tools

  • Supporting the deployment and testing of new software systems and applications

  • Responding to and resolving user requests and incidents related to software functionality

  • Communicating effectively with stakeholders regarding software support status and system updates

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