Senior Software Engineer (S&O) - Team Lead/Manager

Build integrated software solutions. Elevate engineering excellence. Deliver customer success.

Join Ascom as a Senior Software Engineer (S&O) and play a key technical leadership role in delivering complex software solutions for customer projects. Working as part of the delivery PMO, you will design, develop, and integrate scalable, secure, and maintainable solutions while strengthening engineering practices and guiding other engineers. This role combines hands-on technical ownership, customer collaboration, and continuous improvement-ideal for someone who enjoys solving challenging integration problems and translating customer needs into reliable solutions.

Why This Role Matters

You will sit at the center of technical delivery and customer success, taking independent ownership of software components and subprojects while helping engineers deliver consistent, high-quality implementations. Your expertise in software development, system architecture, and integration will help improve solution scalability, resolve complex technical challenges, and support quality, security, and regulatory requirements. By strengthening standard work practices, sharing knowledge, and identifying improvements early, you will contribute to efficient project delivery and customer satisfaction.

What You’ll Own

· Provide technical leadership for software engineering delivery and define standard work protocols for integrating complex software solutions into customer projects.

· Design, develop, and customize scalable, secure, and maintainable software solutions, taking ownership of complex technical tasks and software delivery work packages.

· Define technical requirements and provide expert guidance during requirements clarification, customer workshops, and project planning.

· Perform advanced troubleshooting and root cause analysis, resolving complex software and integration issues and implementing sustainable improvements.

· Ensure software delivery activities comply with applicable regulatory, security, and quality standards throughout the software lifecycle.

· Mentor junior and mid-level engineers, supporting technical development, consistent implementation practices, and knowledge sharing.

· Review and approve technical documentation, including design specifications, test plans, and customer handover packages.

· Collaborate with Project Management, QA, Service, and the Directors of PMO and Clinical Solutions to align technical decisions, delivery plans, and cross-functional standard work.

· Define and implement internal standard operating procedures, quality standards, and regulatory guidelines across software delivery activities.

· Participate in customer technical reviews and handovers, and deliver technical training for customers and colleagues through training materials and on-site sessions.

· Evaluate and introduce technologies, frameworks, cloud approaches, and agile practices that improve solution scalability, reliability, and delivery efficiency.

· Optimize resources and identify technical risks early to support efficient implementation and project profitability.

· What Sets You Up for Success

· Bachelor’s or master’s degree, preferably in Computer Science or Engineering, or equivalent experience.

· 6-10 years of experience in system integration deployments within the relevant domain.

· 3-5 years of experience with medical software installation and configuration.

· 3-5 years of experience leading teams and working in international project environments.

· Advanced software engineering and computer science expertise, including experience developing software products or systems aligned with product requirements.

· Strong experience designing scalable, reliable system architectures and implementing cloud technologies in delivery environments.

· Expertise in SQL, XML, CSS, HTML, and JavaScript; Microsoft SQL Server (MSSQL) experience is required.

· Knowledge of HL7 standards; familiarity with IHE and FHIR is a plus.

· Experience designing and managing complex API integrations to support system interoperability.

· Advanced understanding of agile software development and delivery practices.

· Ability to understand Ascom’s product portfolio and align solutions with customer needs.

· Strong problem-solving and analytical skills, including root cause analysis and the ability to anticipate complex technical challenges.

· Ability to coach engineers, provide technical direction, and collaborate effectively with senior stakeholders and cross-functional teams.

· A customer-focused approach, with the ability to translate requirements into practical technical solutions.

· Fluency in English is required; proficiency in a second language is an advantage.

Ascom is committed to diversity, inclusion, and equal opportunity. We value different perspectives and backgrounds and believe they help us create better solutions. At Ascom, people are judged by their skills, motivation, and potential.