Auditing Supervisor
Aspen One renews the mind, body, and spirit with a portfolio that redefines luxury, adventure, and leisure. With world-class and innovative brands and businesses, including Aspen Skiing Company, Aspen Hospitality, and Aspen Ventures, Aspen One propels the expansion of the Aspen ethos globally.
Whether it's Aspen Skiing Company providing unforgettable experiences at the confluence of nature, culture, and recreation across its four legendary mountains -Aspen Mountain, Snowmass, Aspen Highlands, and Buttermilk; or Aspen Hospitality elevating guest experiences in unforgettable ways by developing, owning, and operating a growing set of luxury and upper-scale hotels, private clubs, and branded residential properties in prime locations under The Nell and Limelight brands; Aspen One is deeply committed to providing unparalleled service, creative programming, community engagement, and unique opportunities for exploration. The company’s commitment to innovation is central to its evolution, including Aspen Ventures' amplification of the Aspen brand globally through new business lines that embody its values and heritage such as Aspen Collection.
For more than 75 years, the Aspen brand and community has pointed its compass toward new paths, people, and possibilities-and today, as Aspen One, the future is limitless. Inspired by place, united by purpose, defined by you, Aspen One is a leader in sustainability and advocacy, with a legacy of modeling leading-edge solutions and changing policy locally and globally. As a collection of brands driven by tightly held core values, Aspen One aims to inspire a better world. For more information, visit www.aspen.com.
Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the [email protected], aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains.
Position Summary
The Auditing Supervisor is responsible for assisting and supporting all aspects of the day-to-day oversight and execution of revenue accounting for all verticals of operations, including the control of deposits, reconciliation of credit cards, chargeback disputes, and daily sales audits. This includes sales for lift, ski school, rental/retail, restaurants, hospitality, online store, parking, guest services, and kiosks. The auditing department includes credit card and cash operations in service of revenue assurance. The Auditing Supervisor reports to the Auditing Manager.
The hourly pay range for this position is $26.15 to $33.00. Actual pay will be dependent on budget and experience.
Job Posting Deadline
Applications for this position will be accepted until October 31, 2026.
Essential Job Functions/Key Job Responsibilities
- Work effectively with internal departments to ensure revenue accounting controls across all verticals (lift, ski school, rental/retail, restaurants, online store, parking, guest services, and kiosks)
- Coordinate between all revenue-generating departments and credit card processors/gateways
- Care for external and internal customer calls with efficient and accurate information regarding transaction questions; respond to customer and cashier credit card inquiries and provide requested documentation
- Monitor and maintain the accuracy of credit card activity across approximately 40 Merchant IDs spanning Mountain Operations, F&B, bStore/eStore, Online Store/Mobile App, Parking, Stay Aspen Snowmass/Resort Travel, Mountain Collective, Limelight Hotels, and Aspen Ventures
- Record and monitor daily credit card and gift card transactions; research and correct variances daily.
- Assure card brand reporting matches point-of-sale systems and flows accurately to the GL (General Ledger), performing accurate daily input of reporting from multiple sources
- Manage fraud prevention, including monitoring Online Store fraud through KOUNT, and research and respond to chargebacks, submitting evidence for reversal or acceptance by stated deadlines
- Monitor closing and batching of RTP (Resort Technology Partners) clients in a timely manner
- Manage and reconcile internal cash banks; assemble and provide banks for all cashiers in Aspen One’s Roaring Fork Valley operations
- Maintain accurate contracts/records with managers for banks issued and returned; oversee daily delivery of banks and daily cash deposits from all ticket, rental/retail, mountain dining, and hospitality locations across all four mountains.
- Audit sales reports and cash drops daily; research, report, and correct cash over/shorts, and alert managers regarding missing drops and cash variances for resolution
- Provide and deliver replacement change orders to all sales locations daily
- Conduct onsite audits of cash banks when required; maintain accuracy of the Audit House Bank for smaller bills and coin on hand
- Review and monitor check requests from ticket offices pertaining to refunds
- Assist the Auditing Manager with outside auditor requests and compliance documentation
- Coordinate house charge set-ups for F&B and other departments
- Maintain gift card program accuracy and reporting of usage
- Other duties as assigned
Education & Experience Requirements
- BS/BA in Accounting or equivalent job-related skills
- 3-5 years accounting/ auditing experience
- Prior experience in a lead, supervisory, or senior auditing capacity preferred
Knowledge, Skills & Abilities
- RTP|ONE experience preferred
- Experience with credit card processors and gateways preferred
- High attention to detail is a must
- Ability to monitor cash-handling locations and alarms/safes daily
- Ability to respond to auditing-related emails and voicemails, company-wide and outside the company, in a timely manner
- Advanced Excel skills
- Proficient in general website navigation
- Completes tasks and goals efficiently and effectively
- Plans, prioritizes, and manages time effectively to meet deadlines and support team and functional objectives.
Work Environment & Physical Demands
- Ability to stand, type and sit at desk/computer for most of the work shift executing repetitive movements
- No adverse or hazardous conditions
- Not required, but preferred to be able to occasionally lift, push or pull 25 lbs. individually or with assistance
Job Benefits
This position is classified as a regular full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.
- Health, Dental and Vision Insurance Programs
- Flexible Spending Account Programs
- Life Insurance Programs
- Paid Time Off Programs
- Paid Leave Programs
- 401(k) Savings Plan
- Employee Ski Pass and Dependent Ski Passes
- Other company perks
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.
This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.
Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.
For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks
Aspen One participates in E-Verify.