ServiceNow Developer

ASRC NetCentric is seeking a ServiceNow Developer to support the DHS Development, Engineering, and Enterprise Projects (DEEP) program.

Work location: Remote

Summary: The DHS DEEP program provides application analysis, architecture, engineering, development, testing, operations, maintenance, and modernization support across Microsoft 365, Azure, Power Platform, SharePoint, ServiceNow, Drupal, Atlassian, GitLab, data, analytics, security, and custom application technologies. The team uses DHS SELC and agile delivery practices and supports secure, accessible, reliable enterprise applications.

Responsibilities:

Configures and develops ServiceNow applications, workflows, forms, business rules, reports, integrations, tables, lists, roles, Flow Designer automations, notifications, and service-catalog items.

Develop client and server scripts, business rules, Script Includes, integrations, reports, and dashboards.

Work with analysts and product owners to refine stories, acceptance criteria, and technical solutions.

Create unit tests, resolve defects, and support system, regression, security, and user-acceptance testing.

Follow ServiceNow development governance, configuration-management, and release-management practices.

Document configurations, interfaces, deployment steps, and operational procedures.

Qualifications

Bachelor's degree or six (6) additional years of relevant professional experience in lieu of a degree.

Minimum of five (5) years of directly relevant professional experience in ServiceNow.

Must be a US Citizen to meet contract requirements and ability to successfully complete a government background investigation.

Ability to obtain and maintain a Public Trust or other required DHS suitability determination.

Strong written and verbal communication skills and the ability to collaborate with Government and contractor stakeholders.

Experience working in agile delivery environments and producing clear technical or program documentation.