Sales Support Specialist

Monri Payments is looking for a motivated, organized, and proactive Sales Support Specialist to join our team and provide day-to-day operational and administrative support to our sales organization.

In this role, you will work closely with our Sales team as well as colleagues from Finance, Legal, IT and Logistics, helping ensure that customers receive timely information, offers and documentation, while keeping our internal commercial processes organized and efficient.

This is a great opportunity for someone detail-oriented, who enjoys working with people, numbers and slides, and would like to develop their career in sales, commercial operations and the payments industry.

Key Responsibilities

• Provide daily administrative and operational support to the Sales team and Front Office (Account Management, Business Development and Management)
• Communicate with customers regarding offers, documentation, status updates and other commercial matters
• Assist in the preparation, formatting, and follow-up of customer offers and commercial documentation
• Prepare and update necessary sales and customer documentation
• Manage, organize and maintain agreements, contracts and other commercial documentation
• Enter new leads and opportunities into the CRM system and ensure that CRM information is accurate and up to date
• Prepare regular sales reports, analyses and other management information
• Support the Sales team in tracking activities, opportunities and follow-up actions
• Coordinate internally with Finance, Legal, IT and Logistics to ensure timely execution of customer requirements
• Communicate and coordinate with vendors, distributors and other business partners when required
• Provide the Front Office with all necessary information and documentation to support customer interactions
• Maintain accurate records and ensure proper filing and storage of commercial documentation
• Perform other administrative and coordination tasks related to the Sales function

• High school diploma or university degree in Economics, Organizational Sciences, Business Administration, or a similar field
• Excellent command of English, both written and spoken
• Strong written and verbal business communication skills
• Good organizational and time-management skills
• Proactive, responsible and detail-oriented approach to work
• Ability to manage multiple tasks and priorities simultaneously
• Advanced proficiency in Microsoft Excel and Microsoft Word
• Good general understanding of business and commercial processes
• Ability to work independently while also being a strong team player
• Willingness to learn and develop

• Previous experience with CRM systems
• Previous experience in sales, sales support, customer service or commercial administration
• Experience working with contracts, offers, or other business documentation
• Interest in the fintech, payments, or technology industry