Domestic Heating Engineer

Are you a brilliant Domestic Heating Engineer looking to further your career with a purpose led organisation who really cares about their people? Good, our Gas team has an exciting opportunity for you to join us working around the Romsey area. You’ll bring your proven track record of servicing gas boilers repairs in a domestic dwelling to support the Hampshire heating team.

Your work is scheduled in for you and jobs are shared with you via an electronic handheld device (your PDA) so you’ll be comfortable using technology and IT systems. You’ll work alone primarily, so you’ll be confident working to your own initiative, but you will get plenty of support from your regional supervisor. The team get together for team meetings, these are face to face, you’ll attend toolbox talks for regular training and company updates.

You’ll be given a company vehicle to get around our communities, so you’ll need a full UK manual driving licence. You’ll primarily be working in the Hampshire region but may be required to work across the wider area if there’s business need. You’ll be an ambassador for us with a “can do” attitude and a right service, first time mentality.

You’ll enjoy providing high quality service to our customers whilst being the friendly face of Aster. About You You’ll have a time served plumbing and heating apprenticeship or hold a gas qualification (NVQ or equivalent) with proven experience of working in domestic dwellings. You’ll also hold CCN1, CKR1, HTR1 CENWAT1 qualifications and if you've got an oil qualification that would be great.

If you’ve worked in social housing that’s a bonus but is not essential. As a Domestic Heating Engineer, you’ll know that safety is priority therefore you’ll have knowledge and understanding of gas safety regulations and will carry out all works in line with this. You’ll also have a good understanding of health safety regulations.

You’ll be motivated with a focus on customer service as you’ll be in our customers’ homes every day. You’ll also liaise with our internal colleagues to ensure works are completed and any ongoing works are logged appropriately. You’ll have a flexible approach to work with the ability to take part in an out of hours standby rota within your region.

You’ll be able to work effectively in a team and autonomously when necessary and have enthusiasm for providing excellent customer service and an ability to keep calm in difficult situations. Good communication skills both verbally and written are essential for this role. You will need to be willing and able to meet face fit requirements.

What’s in it for me We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like: Flexible working - whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business’ needs A focus on colleague wellbeing - workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan We invest in colleagues’ careers and development through our leader and colleague development frameworks Defined Contribution Pension and attached life assurance Volunteering hours available to all colleagues to enable them to give back Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more Enhanced leave We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives Ready to apply? To apply, please use information provided in the advert and role profile to let us know why you’d be good for the job.

Please submit a copy of your up-to-date CV. Successful applicants will be required to complete a Basic DBS check. We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do.