Administrative Specialist

Position Title

Administrative Operations Specialist

Classification

Exempt Non-Exempt

Department

Administration / Operations

Location

Dietzenbach, Germany

Position Reports to Title

Director of Operations EMEA

Position Summary/Objective

The Administrative Operations Specialist covers different sectors of administrative operational activities. A specialization on one particular field is possible, but they will be trained to cover all necessary sectors, so that substitution of a colleague in case of absence is ensured.

Duties and Responsibilities

• Purchasing:
  • Placing orders for supplies within approved guidelines.
  • Entering and maintaining purchase order data in the ERP system
  • Purchasing product to meet requested delivery date in a timely manner with a focus on just in time delivery and cost savings, as well as warehouse capacity.
  • Maintaining open orders; Expediting and rescheduling product as system demand changes
  • Clarification of issues with vendors
• Customer Service:

• Accepting and processing customer orders
• Creation of delivery bills and dispatch processing, incl. creating and obtaining diverse custom documents
• Creation of customer invoices and credit notes
• Clarification of issues with customers

• Administrative side of service cases:

• Creating and maintaining data of CRM/ERP system
• Other duties as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Supervisory Responsibilities

This position has no direct supervisory responsibilities.

Special Working Conditions / Travel Requirements

This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers and smartphones. No travel is expected for this position.