Senior Business Analyst

About Aubrant

Aubrant Digital is a leader in multi-shore custom application development. We are passionate about solving our clients’ business problems through consultative teamwork, innovative software, and proven processes. We’ve served more than 50 clients and delivered hundreds of high quality, custom enterprise applications. Our clients value us as integral team members who get the job done on time and on spec, and we are proud of our high client retention rate and under 2% staff turnover. With offices in New Jersey, Boston, Costa Rica, and Eastern Europe, we execute the full software lifecycle, from architecture and design through development, QA and application maintenance & support. Our company culture emphasizes client service, trust-based relationships, and innovation.

Position:Senior Business Analyst

Location: Costa Rica

We are seeking aSenior Business Analyst to act as a trusted business partner, working closely with business stakeholders, product owners, and development teams to drive and support strategic initiatives across ourclient’se-commerce and commercial platforms.

This role requires a senior-level professional who can independently lead requirements discussions, quickly understand complex business needs, and translate them into clear, actionable documentation,whilemaintaininga high-level understanding of technology without being deeply technical.

What qualifications make you anAubrantSeniorBA?

To excel in this role, you must be able to:

• Lead requirements gathering efforts by working closely with business stakeholders, product owners, and users to understand business needs and priorities.

• Translate complex business requirements into clear, structured documentation, including user stories, functional specifications, and acceptance criteria.

• Serve as a trusted business partner, bridging the gap between business users and development teams to ensure alignment throughout the delivery lifecycle.

• Support the full Software Development Life Cycle (SDLC), from discovery and design through development, testing, and user acceptance testing (UAT).

• Collaborate with cross-functional teams to help shape solutions, provide input on user experience considerations, and support early-stage mockups or wireframes.

• Ensure requirements are clearly defined, understood, and traceable across Jira and Confluence.

• Operate effectively in a fast-paced environment, managing multiple initiatives while adapting quickly to changing business priorities.

KeyResponsibilities:

• Independently analyze business needs and translate them into:

• Business and functional requirements

• User stories, Jira tickets, and acceptance criteria

• Functional breakdowns and documentation

• Serve as a primary point of contact between business stakeholders and the offshore development team.

• Partner closely with e-commerce product owners to drive new initiatives and enhancements.

• Provide guidance on how solutions should be structured and presented from a user and business perspective.

• Support and guide initiatives across:

• E-commerce platforms

• Brand and subsidiary websites

• Cornerstone and marketing-related web projects

• Contribute to early-stage solution shaping by:

• Creating or supporting rough mockups or wireframes

• Helping define user interface expectations before development begins

• Support the full SDLC, including:

• Requirements definition

• Design collaboration, creatingmock-ups

• Development alignment

• Testing and User Acceptance Testing (UAT)

• Operate effectively in a fast-paced environment with multiple concurrentinitiatives.

Qualifications:

• Education:Bachelor's degree in computer science, Information Systems, Engineering, or related field (or equivalent experience).

Experience:

• 6+ years of experience as a Business Analyst or similar role.

• Strong experience leading requirements discussions with business stakeholders.

• Proven ability to independently gather, analyze, and document complex business and functional requirements.

• Extensive experience writing user stories and managing work through Jira.

• Strong understanding of the Software Development Life Cycle (SDLC).

• Agile andScrum experience working with offshore or distributed development teams.

• Excellent communication, facilitation, and stakeholder management skills.

• Ability to quickly grasp business concepts and guide discussions toward clear outcomes.

Technical Experience

• This role requires strong technical awareness

• High-level understanding of:

• Website and e-commerce platforms

• Backend systems and databases (no SQL queryingrequired)

• Exposure to:

• SAPHybris(core enterprise / e-commerce system)

• Microsoft Azure (cloud platform)

• .NET and SQL application development

• Strong familiarity with the Microsoft ecosystem:

• Microsoft 365 (Word, Excel, Outlook, Teams)

• Experience using:

• Jira and Confluence for documentation and project tracking

• Tools for mock-ups and prototypes suchas Visio

Related Qualifications

• Experience with e-commerce or digital platform environments.

• Familiarity with commercial construction, metal buildings, or industrial solutions.

• Familiarity with visualization or 3D tools.

• Experience supporting multi-brand or subsidiary website initiatives.

• Prior experience in SAP-based environments.

Soft Skills &Communication:

• Strong business partnership and ownership mindset.

• Exceptional verbal and written communication skills

• Confident communicator able to engage senior stakeholders.

• Proactive, self-directed, and comfortable leading discussions.

• Quick learner with strong problem-solving skills.

• Organized, detail-oriented, and able to manage competing priorities.

• Comfortable operating with limited direction while aligning with leadership.

• Comfortable working across time zones and distributed teams

Reporting & Collaboration

• Reports directly to the business lead.

• Dotted-line collaboration with e-commerce product owners.

• Acts as a senior point of contact for business analysis activities.