Software Application Engineer

We are seeking an operationally focused Collaboration Systems Engineer to join the Autodesk Collaboration Experience team.

In this role, you will run, support, and continuously improve key collaboration platforms, including Slack and other enterprise SaaS platforms that support business operations and engineering productivity.

You will apply standard procedures to administer, monitor, troubleshoot, and automate day-to-day platform operations, and build practical integrations and workflows that keep these systems reliable, secure, and well governed. We are looking for people who are curious, have an aptitude to learn quickly, who thrive on solving problems and can think outside the box.

• Administer, configure, and operate collaboration platforms day to day, managing changes and access requests under defined change-management processes to ensure reliability, performance, and security
• Monitor platform health and triage, troubleshoot, and resolve incidents, automation failures, and performance issues using standard procedures and runbooks
• Build, maintain, and support Slack apps, bots, workflows, and integrations (Events API, Block Kit, slash commands, webhooks) that improve collaboration and operational efficiency
• Apply established standards for governance, data integrity, security, and compliance across collaboration systems
• Solve problems of mild-to-moderate complexity and scope by analyzing possible solutions, exercising judgment within defined guidelines and known precedents, and seeking guidance on unusual situations or unclear guidelines
• Partner with engineering, IT, and business stakeholders, and maintain documentation and runbooks; participate in on-call rotations and platform improvements as needs evolve
• Work with a moderate level of guidance and little or no direction on day-to-day assignments; work is typically reviewed by a more experienced team member before it goes to senior leaders

• 2-3+ years of experience supporting and operating collaboration SaaS platforms, or equivalent analytical advisor experience with developing expertise
• Hands-on experience administering and building solutions on Slack and Airtable
• Proficiency with JavaScript, and experience with APIs, webhooks, JSON data structures, and supporting integrations across multiple systems
• Intellectual curiosity and strong aptitude for analytical problem solving, with the ability to apply creative approaches, exercise sound judgment, and recognize when to seek guidance
• Experience building internal tools or automations, and familiarity with enterprise security, compliance, and data governance considerations
• Strong collaboration skills and ability to work effectively on cross-functional teams

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Bienvenue chez Autodesk ! Nos logiciels créent chaque jour des choses extraordinaires : des bâtiments les plus écologiques aux voitures les plus propres, en passant par les usines les plus intelligentes et les films à succès. Nous aidons les innovateurs à concrétiser leurs idées, transformant non seulement la façon dont les choses sont fabriquées, mais aussi ce qui peut l’être.

Nous sommes très fiers de notre culture chez Autodesk ; elle est au cœur de tout ce que nous faisons. Notre culture guide notre façon de travailler et de nous comporter les uns envers les autres, influence nos interactions avec nos clients et nos partenaires, et définit notre image au monde.

En tant qu’Autodeskien, vous pouvez accomplir un travail significatif qui contribue à bâtir un monde meilleur, conçu et réalisé pour tous. Prêt à façonner le monde et votre avenir ? Rejoignez-nous !

Belonging / appurtenance
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here:

Nous sommes fiers de cultiver une culture d’appartenance où chacun peut s’épanouir. Pour en savoir plus, cliquez ici:

Intégration en présentiel et vérification d’identité

This role may require in-person onboarding and/or in-person ID verification.

Ce poste peut nécessiter une intégration et/ou une vérification d'identité en présentiel.

Originally posted on Himalayas