System Administrator Workday

Job Summary

The Mid-Level Workday Consultant independently delivers configuration and support within an assigned functional or technical workstream. This person gathers requirements, configures business processes and module setup, builds reports and data loads, executes testing, and resolves production issues and change requests. The role works directly with client users and takes design direction from the Workday Architect.

Responsibilities

• Requirements & design - Facilitate requirements sessions for the workstream, document current/future state, and propose configuration options.
• Configuration - Configure module setup, business processes, condition rules, notifications and security in sandbox/implementation tenants and migrate to production.
• Reporting & data - Build custom reports, calculated fields and dashboards; prepare, validate and load data via EIB.
• Testing - Write test scenarios, execute unit and end-to-end testing, support UAT and parallel testing; triage and fix defects.
• Production support (AMS) - Resolve tickets and change requests within SLA, perform root-cause analysis, and document changes.
• Enablement - Prepare job aids and knowledge-transfer sessions; guide Junior consultants on day-to-day tasks.

Skills and Experience

REQUIRED QUALIFICATIONS

• English B2+/C1
• 3+ years of hands-on Workday configuration in at least one module (HCM, Payroll, Financials) or in Workday reporting/integrations.
• Proficiency in business process configuration, custom reporting and calculated fields.
• Experience with EIB data loads and tenant-to-tenant configuration migration.
• Experience supporting testing cycles and production support/ticket queues (e.g., JIRA, ServiceNow).
• Workday certification in the primary domain (active or previously held), or equivalent demonstrable experience.
• Bachelor’s degree in HR, Accounting, Finance, Business, Information Systems or related field.

PREFERRED QUALIFICATIONS

• Exposure to a second module or to integrations (Core Connectors, PECI, Studio).
• Domain background as an HR, payroll or accounting practitioner (e.g., CPA, HR generalist, payroll specialist).
• Implementation partner experience (Launch, Phase X, Workday Your Way).
• Experience with configurable security and biannual release testing.
• Multi-country or global client experience.

TECHNICAL SKILLS

Workday Functional

• Module setup within the primary track (HCM, Payroll or Financials)
• Business processes, condition rules, notifications
• Compensation plans, benefit plans, absence plans (HCM)
• Accounting, posting rules, suppliers/customers (Financials)
• Security groups and role assignments

Workday Technical & Tools

• Advanced / matrix reports, calculated fields
• Dashboards and Discovery Boards
• EIB templates, data validation and loads
• Object transporter / tenant migration
• JIRA, ServiceNow, Excel (advanced)