Group Account Supervisor (Access Marketing)

About the role

The Account Supervisor manages the manages the client services team across single or multiple clients. This position works directly with the client to ensure goals and objectives are being met. The Account Supervisor takes ownership of the campaign process from inception to completion. The role may also be responsible for supervising client services direct reports on a day to day basis. Market Access experience required.

What you’ll do

• Managing a digital brand focused on websites (Market Access experience required).
• Manage MLR submissions in Veeva.
• Build and sustain relationships with key clients grounded in an understanding of their business goals.
• Demonstrate ability to provide confident counsel on client inquiries and establish fluency in the capabilities and offerings of Avalere Health.
• Develop proficiency in the client's market, trends, influencers, competitors, and key stakeholders.
• Effectively communicate the brand’s business objectives to the agency team both verbally and through written communications.
• Provide feedback on work in development across strategy, creative, technical and analytic project types as well as interpret client and medical/regulatory/legal feedback for the agency team.
• Document all scope requests (detailed description of the client deliverable), author project briefs (with input from subject matter experts as needed), and write SOWs based on inputs provided by delivery team.
• Partner with delivery and account leadership to monitor revenue and profit and mitigate risks, including discussing scope issues with the client directly.
• Demonstrate an eye for opportunities, catching potential growth opportunities and partnering with account leadership to grow revenue within assigned accounts.

About you

• 5+ years of experience managing client relationships in an agency environment with a background in digital tactics focused on websites
• Experience in pharmaceutical marketing is required
• Proven ability to collaborate across functions and project teams in a dynamic environment
• Experience in managing pharma brand launch in rare disease is preferred
• Demonstrated verbal and written communication skills