Solutions Architect

About Avalon Healthcare Solutions:

Avalon Healthcare Solutions is the nation’s leader in diagnostic intelligence, uniquely focused on transforming the role of diagnostic testing across the healthcare ecosystem. Our proprietary Diagnostic Insights Platform delivers evidence-based policies, curated lab networks, and real-time analytics that simplify complex diagnostics, accelerate innovation adoption, and optimize diagnostic investments.

Supporting over 30 health plans and 100 million members nationwide, Avalon partners with payers and providers to ensure diagnostic testing is performed appropriately, efficiently, and at the right time. Our flexible solutions span routine and genetic testing management, automated adherence, and end-to-end diagnostics support-driving measurable value, reduced waste, and improved clinical outcomes.

With unmatched scientific rigor, deep clinical expertise, and a performance-based model, Avalon is redefining how diagnostics power personalized care and healthcare value. You will be part of a team that shapes a new market and business. Most importantly, you will help Avalon to achieve its mission and improve clinical outcomes and health care affordability for the people we serve.

For more information about Avalon, please visit www.avalonhcs.com.

Avalon Healthcare Solutions is an Equal Opportunity Employer - Vet/Disability.

This position description is subject to change at any time. As determined by the company based upon business needs, an employee in this position may be required to perform duties and take responsibility for work other than as described in this document.

About the Solutions Architect Position:

The Solutions Architect provides hands-on technical leadership for enterprise architecture across Avalon, connecting applications, data, integrations, and shared platforms across business functions and product lines. The role turns business strategy into architectural direction and modernization roadmaps for the whole organization.

Building on deep software engineering experience and leadership across teams, the Solutions Architect guides principal engineers and agile teams, aligns decisions with engineering, product, security, data, and infrastructure partners, and validates solutions through prototypes. The role also designs and tests agentic AI orchestration and develops reusable patterns for secure, reliable adoption.

This position is eligible for remote work, but quarterly travel will be required to Avalon’s corporate offices located in Tampa, Florida.

Solutions Architect - Essential Functions and Responsibilities:

• Guide Avalon’s enterprise architecture and information systems strategy, informed by business goals and health plan operations. Maintain current and target architecture views showing application dependencies, data flows, integrations, and shared platforms.
• Develop modernization roadmaps with engineering, product, security, data, and infrastructure teams; sequence dependencies and address technical debt and transition risks across business functions.
• Define enterprise standards, reference architectures, and reusable capabilities for cloud platforms, APIs, event-driven integration, and data exchange.
• Guide principal engineers and delivery teams through design tradeoffs involving cost, scalability, security, reliability, observability, and maintainability; validate critical assumptions through hands-on prototypes and pilots.
• Design and build agentic AI proofs of concept, including agent orchestration and integration with enterprise tools, data, and services. Evaluate usefulness, accuracy, failure handling, access controls, and human oversight before recommending broader adoption.
• Evaluate emerging technologies and vendor solutions for enterprise fit, integration, performance, compliance, and risk. Support technical RFPs, vendor reassessment, and transfer of successful pilots into delivery.
• Facilitate weekly architecture review board sessions, resolve cross-system design questions, and document decisions, tradeoffs, and follow-up actions.
• Mentor principal engineers and tech leads, translating enterprise direction into guidance teams can implement and building alignment through technical credibility and influence.
• Communicate architecture strategy and system capabilities to business and technical audiences; support client and marketing presentations and demonstrations as required.

Solutions Architect - Minimum Qualifications:

• Minimum years of relevant work experience: A minimum of 12 years’ experience in information systems development, maintenance, implementation and support, preferably healthcare / managed care environments
• Minimum education: Master’s or advanced degree preferred in Computer Science or Management Information Systems.
• Deep hands-on software engineering experience, including proficiency in a programming language, complex integrations, technical troubleshooting, and building working proofs of concept.
• Strong knowledge of cloud architecture, including AWS, APIs, event-driven systems, containers, orchestration, relational and non-relational data platforms, and application dependencies; sound judgment in evaluating security and operational requirements.
• Hands-on experience building and orchestrating single-agent and multi-agent AI solutions using frameworks, tool/function calling, enterprise integrations such as MCP, retrieval-augmented generation, prompt and context engineering, and agent evaluation and guardrails.
• Demonstrated progression from team-level technical delivery to leadership across teams and enterprise architecture; ability to model system interactions and translate business priorities into practical technology decisions.
• Ability to influence decisions across organizational boundaries, mentor technical leaders, and explain architectural tradeoffs clearly to engineering teams and business stakeholders.

Solutions Architect - Preferred Qualifications:

• Experience in healthcare or health plan operations, including secure handling of sensitive healthcare data.
• Knowledge of healthcare interoperability, including X12 837, 835, 834, 276/277, and 270/271; HL7 FHIR; and clinical, laboratory, and electronic medical record integrations.
• Experience delivering shared enterprise platforms and applying DevOps, CI/CD, and Site Reliability Engineering practices.